Director of QA

JOB DESCRIPTION Director Of QATitle: Director of Quality AssuranceJob Function : Quality AssuranceRole Type: Full timeLocation: Bellevue, WAReporting to: Chief ProductStakeholders: Sales / Marketing / Customer SuccessAbout ResulticksResulticks is a fully integrated, real-time marketing automation platform designed to help brands worldwide reach, acquire, and retain satised customers. Built from the ground up by experts in marketing, technology, and business management, Resulticks enables brands to make a transformational leap to conversion-driven, growth-focused personalized engagement. With an advanced CDP at its core. Resulticks offers AI-powered omnichannel orchestration, complete analytics, next-best engagement, attribution at the segment-of-one level, and the worlds first marketing block chain.Resulticks has been named to the Gartners Magic Quadrant 2022 for Multichannel Marketing Hubs for six years in a row and has been awarded with the Microsoft Elevating Customer Experience with AI award.Headquartered in Singapore and New York City, Resulticks is one of the top global martech solutions servicing both B2B/B2B2C and B2C segments. Resulticks global presence includes the United States, India, Singapore, Indonesia, Malaysia, Vietnam, Thailand, and the Philippines.Watch video on RESULTICKS -About ResulticksResulticks seeks optimistic, high-energy QA industry veterans with entrepreneurial spirits and proven track records of successfully leading a team while ensuring quality standards are met to join our team as Head of Quality Assurance.The Head of Quality Assurance will be expected to bring subject matter expertise, thought leadership and the confidence in leading a team that is a key part of our organization. The ideal candidate will be a natural leader who motivates and pushes the team to do better. You should be a detail-oriented person with the ability to work under the pressure that comes with managing a team.The ideal candidate must be a quick thinker to come up with solutions to various issues as well as recommendations for improvements. The ideal candidate must also have a enthusiastic style of leadership to keep the team moving forward.Key ResponsibilitiesProvides input to strategic decisions by contributing information to strategic plans and reviewsEvaluates, analyses, and reports on the quality programDevelops and manages against QA budgetCreates a strategic vision, matures, and directs quality assurance policies, program, and initiativesDevelops, implements, enforces, and improves upon quality standards, tools, and methodologiesPromote and ensure continual service improvement occurs, and data-based process improvements are implemented for existing QA processesDefines and documents quality policy, process, and proceduresManages all quality assurance functionsDevelops QA staff by recruiting, selecting, orientating and training employeesEngage in the overall Project Lifecycle methodology to inform appropriate data quality and testing considerations are part of the process and templates are availableEvaluate and cross trains on integration of technical systems and end-to-end data flows to ensure appropriate level of testingWorks with cross department leadership tp deliver high quality products and services on scheduleManages and promotes good working relationships across cross-functional teamsResearch, champions, and recommends industry best practicesPre-Requisites20+ years of experience with at least 12+ years of experience managing a QA teamExcellent leadership skills with an enthusiastic style of leading.Phenomenal written and verbal communication skillsIndustry certification(s) (i.e. ITIL, Six Sigma, etc.)Experience in planning and executing end to end testing of integrated systems including validation of the integration layerExperience working with SDLC and Agile/Scrum methodologiesExpertise in performing different types of testing : Black box, Regression, End-to-End and User Acceptance TestingStrong negotiation and problem-solving skillsDesirable SkillsAbility to talk shop with industry expertsAbility to effectively prioritize and execute tasks in a high-pressure environmentRobust analytical skills for both existing processes and identifying areas of opportunityDemonstrated leader in the coordination of cross-functional teams and champion of consistency and task completionTangible examples of Thought LeadershipQuick thinkerExperience And Academic QualificationsAt minimum, a B.A. or B.S. in a relevant field of studyAdvanced degree, or MBA.Must have authorization to work in the United States.Resulticks is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.Powered by JazzHRmbB4wDsT9I#J-18808-Ljbffr

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