Patient Service Representative Job Charlotte, NC

4 weeks ago

Charlotte, United States TalentCare Full time

**Why Youll Love This Job**

As Patient Service Representative, you would be expected to maintain a professional and friendly attitude as you greet office guests, speak with patients regarding their insurance coverage and schedule appointments. You also would be responsible for record keeping, Invoicing, maintaining a database, and handling customer issues.

**Some benefits of working at Triangle Visions Optometry include:**

Monthly Bonus Program

PTO and paid holidays

Medical and dental 60% of individual monthly premium base plan paid by TVO

Matching 401K after one year of employment

Free vision coverage

Free eyewear

If you are ready to join a team of medical professionals at a highly successful private practice, apply for Triangle Visions Patient Service Representative position today

**Patient Service Representative Responsibilities**

* Greet all office guests in a professional and friendly manner

* Operate a multi-line phone system

* Maintain a database of correct patient information

* Efficiently schedule appointments for multiple doctors across several offices

* Act as a liaison between patients and insurance companies to verify insurance benefits

* Educate patients on their individual insurance coverage and options; invoice insurance and patients

* Accurately process patient payment transactions using point of sale software

* Analyze, solve, and correct customer service issues using the LEAP technique (Listen, Empathize, Ask, and Produce)

* Keep accurate daily accounting records

* Cultivate an organized and orderly atmosphere

**Patient Service Representative Qualifications**

* AA or BA/BS desired

* 1-3 years prior optical experience preferred

* Adaptable and flexible with the ability to multitask

* Self-motivated and detail-oriented

* Interest in healthcare

* Strong communication skills

* Must present a professional appearance

* Some in-city travel required

Type: Full Time (Hourly)

Job ID: 68479

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