Store Manager
2 weeks ago
Company Info:
Monro's family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.
Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company's regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.
Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.
Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America's leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We're looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.
Destination Monro - Your Career is Here
Job Description We are seeking an enthusiastic and experienced Store Manager to join our team in Annapolis, United States. As a Store Manager, you will be responsible for overseeing all aspects of our retail operation, ensuring exceptional customer service, and driving sales performance.
Lead and inspire a team of retail associates, fostering a positive and productive work environment
Develop and implement strategies to meet and exceed sales targets and key performance indicators
Manage store operations, including staffing, scheduling, and inventory control
Ensure exceptional customer service standards are maintained throughout the store
Oversee visual merchandising and store appearance to maximize sales and enhance customer experience
Analyze sales data and market trends to make informed business decisions
Implement and maintain loss prevention strategies
Manage store finances, including budgeting, cost control, and reporting
Collaborate with upper management to achieve company-wide goals and initiatives
Address and resolve customer concerns promptly and professionally
Ensure compliance with all company policies, procedures, and safety regulations
Qualifications High School Diploma or equivalent; Bachelor's degree in Business Administration or related field preferred
Proven track record of 3+ years in retail management, demonstrating leadership and sales success
Valid driver's license with a satisfactory Motor Vehicle Report (MVR)
Strong financial acumen with the ability to manage budgets, analyze data, and control costs
Excellent problem-solving and inventory management skills
Outstanding communication and interpersonal abilities, with a focus on customer service
Proficiency in multi-tasking and adapting to a fast-paced retail environment
Demonstrated ability to mentor, coach, and develop team members
Experience with point-of-sale (POS) systems and retail management software
Knowledge of retail merchandising and visual display techniques
Familiarity with loss prevention strategies and practices
Willingness to work flexible hours, including evenings, weekends, and holidays
Physical ability to lift up to 50 lbs., stand for long periods, and perform various movements required in a store environment
Additional Information Work Environment & Physical Requirements:
This job operates in an automotive shop environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. General Service Technicians must be able to complete the following but not limited to:
Ability to work flexible hours, days, evenings, weekends, and holidays.
Must be able to see, and lift, carry and stock merchandise and supplies up to 50 lbs. without assistance.
Frequent standing and walking for long periods of time.
Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
Benefits:
Performance based incentives
Paid vacation and holidays for Full Time Teammates
Reimbursement for ASE Certifications
Reimbursement for State Inspection Licenses, where applicable
401k eligibility immediately upon hire
Direct Deposit
Employee Discounts
Healthcare, Vision, and Dental for Full time Teammates
Employee Access Perks
Career Advancement Opportunities
This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent's supervisor at any time based upon the Company's needs.
Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.
Compensation: The salary range for this role is $60k - $70k per year. This role is eligible for additional compensation and incentives. Pay will be determined based on experience level.
Your next Destination
Growth Opportunity:
At Monro we're committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.
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