Front Desk Rep

2 months ago

Albany, United States Red Roof Full time

** Front Desk Rep - Full-Time**

**Job Category****:** Inns - Hourly **Requisition Number****:** FRONT02523 Showing 1 location **Job Details**

**Description**

* Someone to help our guests Show off your city and be the tour guide for the guests send them to your local favorites.

* Make an impact on your guests by making each experience unique and tailored to them.

* Empowered individuals are our favorite be your bold self.

* Welcomes guests and assists them with their stay, including checking in/out, wake up/courtesy calls, and handling guest concerns and requests

* Takes reservation requests and making adjustments to reservations as needed

* Works with Hotel Management and other team members to provide an excellent guest experience

* Uses our front desk computer system to complete customer transactions and run reports

* Communicates with the housekeeping team to be aware of room availability or guests

**QUALIFICATIONS**

* HS Diploma or equivalent work experience

* 1-2 years in a previous customer service position

* Basic office skills (i.e. math, cash handling, computer skills, etc.)

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Experience**

**Licenses & Certifications**

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