![Conduent Business Services, LLC](https://media.trabajo.org/img/noimg.jpg)
Customer Experience Associate III
7 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Customer Service Representative- Payment Processing
Recruiting Now Weekends Off
Onsite Position 1000 Stewart Avenue, Glen Burnie, MD
Up to $20/hr
Shift Monday- Friday ~8AM-5PM (some slight flexibility to move that earlier/later
The Customer Service Rep will handle all lockbox inquiries and issues that are received via telephone, case system or email. This position is considered a production-oriented position, which includes adherence to Client based service level agreement goals.
Requirements:
- Excellent verbal and written communication skills
- Self-motivation to work under minimal supervision while mastering tasks that may strictly defined procedures as well as others that require outside of the box problem solving
- Ability to handle multiple task assignments concurrently
- Attention to detail
- Proficient time management skills
- Ability to self-manage deadlines to prescribed service level agreements
- Ownership of inquiry/issue case assignment and resolution from start to finish
- Proficient in PC skills and Outlook, Word and Excel
- Detail oriented while completing financial inquiries and case notes
- Strong verbal communications and able to work in a fast-paced environment
- Ability to work with little to no supervision
- Ability to lift 10- 25 lbs.
- High school diploma or GED
Good to know:
- Experience in a Wholesale / Retail lockbox environment
- Banking experience
- Position is 50% seating
- Salesforce experience beneficial
- Perform research on client reported errors and provide information to production managers
- Process adjustments to resolve financial impact errors as needed
- Process all foreign item conversions that are received into Lockbox
- Work with production management and applicable technical support groups to resolve client issues/inquiries as applicable
- Communicate via telephone and/or email error resolution updates to client as applicable
- Update case specifics in the error repository application as cases are closed
- Provide daily error reporting details to production management
- Provide monthly error reporting details to production management
- Perform miscellaneous tasks as needed and/or directed by production management
Pay Transparency Laws in some locations require disclosure of compensation-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation or sick time. .The pay range for this role is $20/hr.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent's ADAAA Accommodation Policy.
At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.-
Customer Experience Associate III
3 weeks ago
Glen Burnie, United States Conduent Full timeJob Description Customer Service Representative- Payment Processing Recruiting Now! Weekends Off! Conduent Business Services - 1000 Stewart Avenue, Glen Burnie, MD Up to $20/hr Shift Monday- Friday ~8AM-5PM (some slight flexibility to move that earlier/later The Customer Service Rep will handle all lockbox inquiries and issues that are received via...
-
Customer Experience Associate Iii
4 weeks ago
Glen Burnie, United States Conduent Business Services, LLC Full time**Customer Service Representative - Payment Processing** Recruiting Now! Weekends Off! Conduent Business Services - 1000 Stewart Avenue, Glen Burnie, MD Up to $20/hr Shift Monday - Friday ~8AM-5PM (some slight flexibility to move that earlier/later **Requirements**: - Excellent verbal and written communication skills - Self-motivation to work under...
-
Customer Experience Associate
1 month ago
Glen Burnie, United States Architectural Surfaces Group Full timeJob DescriptionJob DescriptionABOUT USArchitectural Surfaces has been a worldwide leader in granite, marble, quartz, tile, and soapstone supply, now in over twenty locations across the United States. Our deep industry experience and excellent reputation give us access to the finest quarries in the world, while our diverse customer base gives us the buying...
-
Customer Service Associate
1 month ago
Glen Burnie, United States Value City Furniture Full timeAt American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey-an adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The Customer Service Associate is critical in ensuring we meet that goal. This...
-
Sales & Customer Service Associate
1 month ago
Glen Burnie, United States Massage Envy Full timeOverview: Where Better Careers Begin! Massage Envy Glen Burnie 7927 Ritchie Hwy Ste E Glen Burnie, MD 21061 Do you have a passion for helping others? At the Massage Envy Glen Burnie franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience...
-
Sales Associate/customer Service
3 weeks ago
Glen Burnie, United States Leroy Dixon Enterprises Inc Full time**Benefits**: - 401(k) - 401(k) matching - Competitive salary - Employee discounts - Health insurance - Opportunity for advancement - Paid time off - Training & development **Benefits/Perks** - Competitive wages - Career Growth Opportunities - Fun and Energetic Environment - Ongoing training - Employee Discount **Job Summary** **Responsibilities**: -...
-
PT Customer Service Leader
1 month ago
Glen Burnie, United States Food Lion Full timeAddress: USA-MD-Glen Burnie-7069 Bltmore Anpolis Blvd Store Code: Store 02559 Front End (7233619) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To...
-
Vision Associate>
4 weeks ago
Glen Burnie, United States Walmart Full timeWalmart - 6721 Chesapeake Center Dr - [Customer Service / Retail Associate / Team Member / from $14 to $26-hr] - As a Vision Associate at Walmart, you'll: Provide great customer service; help customers see better by helping them choose the perfect set of glasses; Answer customer questions; Assist customers with special orders; Maintain and secure inventory;...
-
Sales Associate
4 weeks ago
Glen Burnie, United States Cycle Gear Full time**Sales Associate** * 6711 Governor Ritchie Highway, Suite 571, Glen Burnie, MD, United States * Part-time * Department: Store Operations **Company Description** **$11.75 - $15.00+ / hour** Comoto Holdings is Americas largest and fastest-growing omnichannel platform in the powersports aftermarket-products industry; dedicated to advancing the experience of...
-
Retail Sales Associate
1 month ago
Glen Burnie, United States Harbor Freight Tools Full timeJob DescriptionA Retail Sales Associate (part-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters and take pride in what you do!The anticipated rate for this position is $XX.XX per hour depending on location, knowledge, skills, education and experience. Associates (and their...
-
Store Associate>
1 month ago
Glen Burnie, United States Finish Line Full timeFinish Line - Marley Station [Retail Associate / Team Member] As a Store Associate at Finish Line, you'll: Perform sales and customer service responsibilities; Perform cashiering, stockroom upkeep and store upkeep as needed; Maintain company standards regarding personal sales metrics...Hiring Immediately >>
-
Warehouse Associate
2 weeks ago
Glen Burnie, Maryland, United States Floor & Decor Full timeBase Pay This role has a minimum base pay from $17.50 per hour with higher starting pay available based on experience. Purpose As a warehouse associate at Floor & Decor, you are the backbone of our retail location. Your key responsibilities will be compiling orders and replenishing and moving merchandise, whether it be on the sales floor or to a customer's...
-
Carpenter with Plumbing Experience
4 weeks ago
Glen Burnie, United States Mr. Handyman Full timeAre you ready to join a team that answers all customer calls for you, fills your schedule, and provides you with your own van? At Mr. Handyman we’re growing our team of handyman professionals so we can continue to be one of the most well-respected home repair and maintenance companies in the country. We’re looking for highly-skilled craftsman who can...
-
Retail Sales Associate
2 weeks ago
Glen Burnie, Maryland, United States Burlington Stores Full timeLOCATION 6711 Ritchie Highway Glen Burnie MD US 21061OverviewIf you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. team as a Retail Sales Associate Are you an outgoing, upbeat, people-person with great organizational skills? Would you thrive in a high-energy environment where associates...
-
Customs Brokerage Customer Service
1 month ago
Glen Burnie, United States Expeditors International of Washington, Inc. Full timeExpeditors is a leader in the international transportation industry and has opportunities for motivated team players who are looking for a challenging and rewarding place to work. Expeditors culture of organic growth and promotion from within, combined with a strong management team and unique compensation structure, continuously attracts the highest caliber...
-
PT Sales Associate Cashier
2 weeks ago
Glen Burnie, United States Food Lion Full timeAddress: USA-MD-Glen Burnie-7069 Bltmore Anpolis Blvd Store Code: Store 02559 Front End (7233619) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. Primary Purpose To...
-
Sales Associate
1 month ago
Glen Burnie, United States Bobbellford Full time**We are currently seeking Sales Associates to join our growing team.** At **Bob Bell,** we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at **Bob Bell** is absolutely critical to its success. Our promise is to keep delivering...
-
Customs Brokerage Customer Service
4 weeks ago
Glen Burnie, United States Expeditors International Full time**Customs Brokerage Customer Service** * 510 McCormick Dr, Glen Burnie, MD 21061, USA * Full-time **Company Description** Expeditors is a leader in the international transportation industry and has opportunities for motivated team players who are looking for a challenging and rewarding place to work. Expeditors culture of organic growth and promotion from...
-
Customs Brokerage Customer Service
4 weeks ago
Glen Burnie, United States Expeditors Full timeCompany Description Expeditors is a leader in the international transportation industry and has opportunities for motivated team players who are looking for a challenging and rewarding place to work. Expeditors culture of organic growth and promotion from within, combined with a strong management team and unique compensation structure, continuously attracts...
-
Customs Brokerage Customer Service
1 month ago
Glen Burnie, United States Expeditors Full timeJob DescriptionJob DescriptionCompany DescriptionExpeditors is a leader in the international transportation industry and has opportunities for motivated team players who are looking for a challenging and rewarding place to work. Expeditors culture of organic growth and promotion from within, combined with a strong management team and unique compensation...