Customer Relations Specialist

3 weeks ago

Chapin, United States Agape Care Group Full time

Overview: Join Our Team as a Customer Relations SpecialistDo you have strong organizational and people skills? Are you a leader committed to getting hospice patients the care they deserve? We are looking for a customer relations specialist committed to serving our patients with compassion and integrity. As a customer relations specialist, you will be responsible for coordinating referrals and maintaining communication between clinical supervisors and the agency. Most importantly, you’ll be a key player in ensuring patients have a smooth referral process and get timely access to the care they need. And just like all of our team members, our customer relations specialists have access to our supportive leadership team and professional development opportunities with plenty of room for advancement. We’re Offering Even More Great Benefits When You Join Our TeamTuition ReimbursementImmediate Access to Paid Time OffEmployee Referral Program Bonus EligibilityMatching 401KAnnual Merit IncreasesYears of Service Award BonusesPet InsuranceFinancial and Legal Assistance ProgramMental Health and Counseling ProgramsDental and Orthodontic CoverageVision InsuranceHealth Care with Low Premiums$500 Matching Health Savings AccountShort-term and Long-term DisabilityVirgin Pulse Wellness ProgramFertility Assistance Program About Agape Care GroupA leading hospice, palliative, and pediatric comfort care provider, Agape Care Group is dedicated to serving patients and families with love and delivering the highest quality care. The Agape Care Group family of brands spans seven states - Alabama, Georgia, Louisiana, North Carolina, Oklahoma, South Carolina, and Virginia. At any location within our company, you'll find a career that means something. You'll not only have the opportunity to use your skills to make a real difference, but you'll also be part of an inclusive, respectful work environment filled with peers who have answered the call to care for others.Our Company MissionOur mission is to serve with love, providing comfort and support through compassionate care and meaningful experiences. For our team members, these aren’t empty words. In every interaction, no matter how big or small, we’re dedicated to providing a superior experience for patients facing life-limiting illnesses and their families. Qualifications: A heart to serve patients and families and a passion for providing the best possible careEducation: Associate degree preferredExperience: Minimum of 1-year experience in a health care setting. Customer Service and office management experience preferredRequired: Reliable transportation. Ability to sit, stand, bend, move intermittently and lift at least 25 lbsWe’ve worked hard to build a caring culture of integrity, communication, diversity and positive experiences, and we’d love for you to join our team.*Pay is determined by years of experience and location.

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