Medical Front Desk Receptionist

2 weeks ago


Bay Shore, United States New York Health Full time
Medical Front Desk Receptionist - Float
Bay Shore, NY
(Must be willing to travel to both Bay Shore, NY and Massapequa, NY)

New York Health (NYH) is transforming healthcare through a comprehensive, integrated approach. Our multidisciplinary team of physicians, nurses, and health professionals collaborates seamlessly to provide whole-person care that addresses every aspect of our patients' wellbeing. With a network of state-of-the-art facilities and a commitment to personalized medicine, we're raising the standard for healthcare in our communities. Become part of our mission to promote lifelong wellness through compassionate, evidence-based practices that empower individuals on their healthcare journey.

In this role, you will:
  • Perform the daily opening and closing procedures of the office.
  • Welcome all patients and visitors by greeting them in a pleasant, professional manner.
  • Assist in comforting patients and maintaining reception area.
  • Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.
  • Collect co-pays and balance total finances of the office on a daily basis.
  • Assist patients with the completion of all necessary forms and documentation.
  • Build and maintain patient records through the use of the practice EMR system.
  • Build, monitor and maintain physician schedules according to suggested scheduling rubrics.
  • Assist with the daily distribution of quality assurance surveys and prevention screenings.
  • Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse.
  • Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
  • Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
  • Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.
  • Maintain daily operations of the office by following standard policies and procedures.
  • Perform other tasks as assigned for special projects.
We require:
  • High School diploma
  • Bachelor's degree preferred.
  • Excellent verbal and written communication skills.
  • Ability to accept direction and work within a team concept.
  • Possession of typing and computer skills an asset.
  • Strong customer service skills.
  • Previous experience an asset.
  • Spanish speaking preferred.
  • Must be willing to travel to both Bayshore locations, and Massapequa office
Salary up to $22 and benefits including Tuition Reimbursement, Health Insurance on day 1 of employment, Dental, Vision, Life Insurance, Short and Long term disability, 401k Plan, generous PTO time, 8 paid holidays (2 floating) and more.

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