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Mutuel Clerk
2 months ago
Las Vegas, United States
MGM Resorts International
Full time
The SHOW comes alive at MGM Resorts International THE JOB:
As a Mutual Clerk, you will play a vital role in providing exceptional service to guests by processing race and sports wagers efficiently and accurately. Your responsibilities include verifying and making payments on winning tickets, managing cash transactions, and ensuring compliance with gaming regulations. You will also assist guests with understanding betting rules and odds, maintaining a clean and organized workstation, and promptly addressing any guest concerns or suspicious activities.
THE PAY RATE: $17.00 per hour +tips
THE SCHEDULE: On-Call
THE DAY-TO-DAY:
- Payment Processing & Verification: Write, verify, and process payments on race and sports wagers according to department policies, ensuring compliance with gaming regulations.
- Cash Handling & Bank Reconciliation: Maintain and reconcile a cash bank for each shift, handling payments and making accurate changes as needed.
- Customer Interaction & Support: Explain wagering rules, betting lines, and odds to guests, and assist with player tracking card creation.
- Station Maintenance: Stock and maintain the cashier's station, ensuring cleanliness and adequate supplies.
- Issue Escalation & Security: Report guest issues or suspicious activities to management, ensuring customer reward protection and credit line adherence.
- High school diploma, GED or equivalent educational experience
- Work varied shifts, including weekends and holidays
- Proficient cash-handling and math skills
- Experience in a similar resort environment
- Experience working in a guest-facing customer service role
- Ability to obtain a gaming license
- Basic computer and reservation software skills
- Ability to multi-task and work well in a fast-paced, team-oriented environment
- Wellness incentive programs to help you stay healthy physically and mentally.
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
- Free meals in our employee dining room.
- Free parking on and off shift.
- Healthcare, financial, and time off benefits including 401K Matching.
- Health & Income Protection benefits (for eligible employees)
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.
Are you ready to JOIN THE SHOW? Apply today