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Engineer III

1 month ago

Charlotte, United States Duke Energy Full time
More than a career - a chance to make a difference in people's lives.

Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

Position Summary

The Engineer III position is the advanced level of the Engineering classification hierarchy. Employees in the Engineer III position solve complex problems in engineering areas of specialization with limited supervision. An Engineer III is expected to develop advanced skills, and the ability to work with greater independence. An Engineer III effectively applies fundamental concepts and procedures to work that is progressively complex and varied. This role will not have direct reports. This position works closely with other Duke Energy employees in Transmission, Distribution, Large Account Management (LAM), Billing, Payments, Community Relations, and Economic Development (ED).

Nature of the Job: Occasionally,
•Tasks are straightforward, routine and often repetitive
•Tasks follow set guidelines or procedures
•Employee receives clear instructions from Manager regarding what to do and must use professional discretion to determine how to do it Majority of the time,
•Employee must compare alternative courses of action and decide after considering options
•Employee has the authority to make choices that have significant dollar implications and make decisions without specific guidance or direction from the Manager Always,
•Applies technical expertise in the identification, analysis, and resolution of problems in area of expertise
•Ensures accomplishment of business goals and objectives through effective planning, organizing, estimating, scheduling, and monitoring of work activities
•Conducts engineering and related studies to prepare thorough and accurate technical reports, correspondence, documentation, calculations, and sketches with limited guidance
•Strives to continually improve job-related, technical, and professional knowledge, skills, and performance of self and junior Extra Facility Specialists (EFS)
•Works as One to develop and promote positive working relationships to effectively coordinate work activities within group and cross work-group boundaries
•Demonstrates effective verbal and written communication skills
•Maintains accurate records and files
•Participates in other assigned duties during emergency or storm events
•Supports the company's goals and represents the company positively and professionally

Responsibilities and duties include, but are not limited to Extra Facilities:

•Be an expert in Carolinas Extra Facility (EF) processes and own the Extra Facility "philosophy."
•Manage the "Extra Facilities" process from customer request through contractual implementation, includes unit cost update of Extra Facilities Field Guide.
•Serve as LAM's liaison with the Carolinas Customer Delivery organization for customer care, responsiveness, and execution of calculations in timely manner.
•Support of Extra Facility calculation/process support (consultation, methodology, support) and contract administration (execution, billing, follow-up, existing customer packages). Assist Economic Development & National Accounts:
•With new customer adds on unique customer request (delivery voltage, transformation, load).
•In the form of technical guidance, working with LAM, Economic Development and Planning Engineers to secure and connect the potential customer.
•On site and/or building analysis; infrastructure availability, capacity, performance
•In serving as a liaison between Customer Delivery Planning Engineers and prospective clients (as identified by Economic Development) for site feasibility, electrical requirements, and rate analysis
•National Accounts - assist in serving as a customer liaison for site technical requirements on greenfield projects and expectations. Project Management and Support:
•Assist with evaluating Method of Service (MoS) options.
•In the form of technical guidance, contribute Project Management to new installations for large Commercial and Industrial expansions.
•Support LAM by identifying best delivery modifications for customers to ensure reliability and least cost for both customer and Duke Energy.
•Provide project management support and lead for large customer projects (> 2MW) interacting with Transmission and Distribution, customer's General Contractor & electrical contractor.
•In the submission of Adequate Facilities/Facilities Adequate Request.
•(Adequate Facilities = distribution; (FAR) Facilities Adequate Request = transmission).
•Supports LAM in administering assigned Duke Energy products and services (e.g., summary billing, load research studies, etc.).
•Supports LAM in monitoring customer contracts, billing histories and initiating any needed corrective action. Provides technical support for Company Demand Side Management offers (e.g., Interruptible Service, standby generation, and PowerShare) and support for customer generation options (parallel generation, Net Metering, Small Customer Generator, etc.).
•Assisting LAM in scheduling planned customer outages through electric transmission and electric distribution and ensuring that such outages are timely performed. Unassigned Customers & Escalated B&I Inquiries:
•Provide support for unassigned dormant/underutilized transmission deliveries expansions or proposed alternate MoS (i.e., conversion to Distribution service)
•Power Quality & Reliability (in conjunction with Asset Management)
•Coordinate power reliability studies in conjunction with Customer Delivery - Asset Management team for large customers
•Assist in reviewing outage & event histories, and preparing information that could be presented to Customer
•Identify potential issues that could negatively impact the reliability of service, and communicate to appropriate Customer Delivery and Transmission personnel
•Assist in investigating the root cause of specific outages and power quality events for jurisdictional and National Account customers Rates (product offerings and discounts):
•Assist with proper administration of the baselines as it relates to Riders and Credits
•Assist Rate IT (Information Technology) teams when Extra Facility factors change
•In conjunction with Account Management:
•Work with Rates and Regulations on marrying up service regulations, including contract terms.
•Consult on 'complex' rate analysis, rate optimization and customer modeling scenarios Mentoring & Technical Guidance:
•Assist LAM with answering technical questions
•Serve as a resource for qualifying customer information on expansion/contractions/load changes to Transmission and Distribution (service application, upgrades, temporary services, in/out charges, sizing & executing contracts)
•Provide go to resource for LAM, Economic Development, Customer Account Services, and Engineering on rules & service regulations, customer charging policies, standard & optional services
•Assisting with training new LAMs (Large Account Management) on technical aspects of role

Required/Basic Qualifications

Graduation from a four-year college or university with a Bachelor of Science in Engineering from an ABET accredited program.

A Master's degree in engineering will be considered in lieu of the B.S. engineering degree.

Minimum of 4 years relevant engineering experience.

Desired Qualifications
In addition to desired degree, 6 years related work experience
Professional Engineer and/or Certified Energy Manager

Additional Preferred Qualifications
  • Increasingly proficient in principles of project management.
  • Experience in the utility industry.
  • Experience with computer-based graphical design software such as MicroStation, CAD, Paint, etc.
  • Understanding of basic principles of project management
  • Demonstrated ability to work with a variety of individuals from various socio-economic, cultural, and ethnic backgrounds
  • Good written and oral communication skills.
Working Conditions
  • Corporate Office or Operation Center
  • Some Field Visits


Mobility Classification - Hybrid

Travel Requirements
5-15%

Relocation Assistance Provided (as applicable)
No

Represented/Union Position
No

Visa Sponsored Position
No

Posting Expiration Date
Monday, July 29, 2024
All job postings expire at 12:01 AM on the posting expiration date.

Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

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