Store Customer Service Specialist

3 weeks ago

Cape Girardeau, United States The Sherwin-Williams Company Full time
This PART-TIME position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. The individual selected for this role will be expected to work at Store #3154, located at: 211 S. Kingshighway, Cape Girardeau, MO 63703
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
  • Ensure high levels of customer satisfaction through excellent sales service
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Build productive trust relationships with wholesale and retail customers
  • Process sales transactions accurately and consistent with policies and procedures
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • Maintain precise work order files and formulas
  • Pull appropriate products from the sales floor or warehouse
  • Tint and mix products, as needed, to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Assist in making deliveries, as needed
  • Maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered and discuss available options
  • Comply with inventory control procedures
  • Suggest ways to improve sales
Minimum Requirements:
  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must have a valid, unrestricted Driver's License
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint related products
  • Have previous work experience operating tinting and mixing equipment
  • Ability to read, write, comprehend, and communicate in more than one language
  • Ability to read, write, comprehend, and communicate in Spanish

  • Store Customer Service Specialist

    3 months ago

    Cape Coral, United States The Sherwin-Williams Company Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...

  • Store Customer Service Specialist

    6 days ago

    Cape Coral, United States The Sherwin-Williams Company Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...

  • Customer Service Ambassador

    3 weeks ago

    Cape Girardeau, Missouri, United States Family Dollar Full time

    We are seeking a Sales and Support Specialist to provide exceptional service to customers at Family Dollar. This role involves greeting and assisting customers with selecting merchandise, and completing cash register transactions.Key Responsibilities:Provide outstanding customer serviceGreet and assist customers with selection of merchandiseComplete cash...

  • Cleanliness and Customer Service Specialist

    1 week ago

    Cape Girardeau, Missouri, United States The Marcus Corporation Full time

    The Cleanliness and Customer Service Specialist is a crucial member of the The Marcus Corporation team, dedicated to delivering an exceptional guest experience. This individual will work closely with the theatre management team to maintain the highest standards of cleanliness and customer service.**Primary Responsibilities:**Maintaining the cleanliness of...

  • Customer Service Representative

    3 weeks ago

    Cape Girardeau, Missouri, United States Andy's Frozen Custard Full time

    About Us:Andy's Frozen Custard is a leader in the frozen treat industry, known for our high-quality products and exceptional customer service. Our company values include teamwork, integrity, and a commitment to excellence.Job Description:The Sales Associate will be responsible for:Providing legendary customer service and creating a positive store...

  • Store-in-Store Manager

    5 months ago

    Cape Girardeau, United States Disability Solutions Full time

    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and...

  • Store Customer Service Expert

    2 weeks ago

    Cape Coral, Florida, United States Sherwin-Williams Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused Retail Sales Specialist to join our team at Store #2154 in Cape Coral, FL. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining a high level of product knowledge.**Key Responsibilities:*** Provide...

  • Customer Service Representative

    1 week ago

    Cape Girardeau, Missouri, United States Spirit Halloween Full time

    Earn an estimated annual salary of $42,000 as a Retail Store Team Member at Spirit Halloween. Primary duties will involve:Key Performance Indicators:• Delivering outstanding customer service;• Utilizing product knowledge to drive sales;• Contributing to a positive store environment;• Maintaining a high level of productivity and efficiency.

  • Retail Customer Service Representative

    1 week ago

    Cape Girardeau, Missouri, United States Spirit Halloween Full time

    Spirit Halloween is seeking a highly motivated Store Team Member to join our dynamic sales team. As a key contributor to our store's success, you'll be responsible for delivering outstanding customer service and achieving sales targets. With your enthusiasm and product knowledge, you'll help drive sales growth and create a loyal customer base.About the...

  • Customer Service Associate

    1 week ago

    Cape Girardeau, Missouri, United States Wal-Mart Stores , Inc. Full time

    Job OverviewWe are seeking a Customer Service Associate to join our team at Walmart. As a key member of our store staff, you will play a vital role in ensuring that our customers have a positive shopping experience.

  • Customer Service Representative

    1 week ago

    Cape Girardeau, Missouri, United States Spirit Halloween Full time

    Spirit Halloween Job OverviewAs a Sales Associate at Spirit Halloween, you will be responsible for providing excellent customer service to all guests. You will be expected to demonstrate knowledge of store products and use this knowledge to build sales.Job Responsibilities:Acknowledge all guests through a greeting or eye contact.Demonstrate knowledge of...

  • Customer Service Representative

    3 weeks ago

    Cape Girardeau, Missouri, United States The Sherwin-Williams Company Full time

    Job Title:Customer Service RepresentativeAbout the Job:This is a part-time position that involves working closely with wholesale and retail customers to determine their needs, answer questions about Sherwin-Williams products, and recommend solutions. The role also requires delivering products to customers from Sherwin-Williams stores in a safe and timely...

  • Customer Service Representative

    1 week ago

    Cape Girardeau, Missouri, United States Sherwin-Williams Full time

    The Sherwin-Williams Company is proud to offer a rewarding career opportunity for a highly motivated individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our valued customers, ensuring their needs are met and exceeded. This role requires...

  • Customer Service Delivery Driver

    2 months ago

    Cape Girardeau, United States The Sherwin-Williams Company Full time

    This PART-TIME position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this position, you will also be responsible for delivering products to customers from Sherwin-Williams stores in a safe and timely manner using Company vans or...

  • Customer Experience Specialist

    3 weeks ago

    Cape Girardeau, Missouri, United States Staples Full time

    Key ResponsibilitiesThe successful candidate will be responsible for:Providing top-notch customer service, responding promptly to customer inquiries, and resolving issues efficiently.Working collaboratively with colleagues to meet sales targets, maintain store appearance, and promote a positive store image.Developing and applying basic selling skills to...

  • Cashier and Customer Service Representative

    3 weeks ago

    Cape Girardeau, Missouri, United States Wal-Mart Stores , Inc. Full time

    **Job Summary**We are seeking a friendly and approachable Cashier to join our team at Wal-Mart Stores, Inc. in Cape Girardeau, MO. As a Cashier, you will play a major role in ensuring that every customer leaves the store with a positive experience.The ideal candidate will be able to multitask, work well under pressure, and maintain a clean and organized...

  • Customer Service Representative

    1 week ago

    Cape Girardeau, Missouri, United States Saint Francis Medical Center Full time

    Job SummaryThe Customer Service Specialist at Saint Francis Medical Center is responsible for handling customer inquiries and resolving billing or payment issues in a medical environment. This role requires basic knowledge of policy and processes utilized by the Combined Billing Office, as well as proficiency in system programs and edits to efficiently...

  • Customer Service Ambassador

    3 weeks ago

    Cape Girardeau, Missouri, United States KnitWell Group Full time

    **Join Our Team:** Lane Bryant is seeking a highly motivated Sales Associate to join our team in Cape Girardeau, MO. As a Sales Associate, you will play a key role in driving sales growth, delivering exceptional customer experiences, and maintaining a safe and organized store environment.**Responsibilities:*** Identify customer needs and wants with curiosity...

  • Store Leadership Expert

    1 month ago

    Cape Girardeau, Missouri, United States Community Choice Financial Family of Brands Full time

    OverviewWe are seeking an experienced Store Leadership Expert to join our team. As a key member of our store leadership, you will be responsible for providing exceptional customer service and leading a team of Customer Service Representatives.

  • Sales and Customer Support Specialist

    1 week ago

    Cape Girardeau, Missouri, United States Sherwin-Williams Full time

    Sherwin-Williams is seeking a skilled and enthusiastic Sales and Customer Support Specialist to join our team. In this role, you will be responsible for providing exceptional customer service and support to our customers, while also driving sales and revenue growth. This is an exciting opportunity for a highly motivated individual to join a dynamic team and...