Imaging Engineer II
2 weeks ago
The Imaging Engineer II installs, inspects, troubleshoots, repairs, calibrates, and verifies the performance of complex medical imaging equipment including, but not limited to, general radiographic rooms, R/F, portables, C-arms, mammography, Nuclear Medicine, CR, DR, ultrasound, bone density, and all supporting equipment.
This position is required to be familiar with many classes of clinical equipment and may perform maintenance on equipment outside these specialty areas.
The Imaging Engineer ensures regulatory compliance, assists in inventory management, and may serve as an advisor to other company personnel on technical matters concerning specialty equipment. The individual demonstrates adherence to the company's core values in all professional interactions by showing respect to all people, creating real value, initiating meaningful change, and exhibiting integrity.
Technical Service (40%)
Perform performance assurance (PA) inspections, scheduled maintenance, and operation verification procedures (OVP) on complex medical imaging equipment
Repair, install, and calibrate complex medical imaging equipment
Inform supervisors of the status of repairs, scheduled inspections, unusual equipment situations, and any customer concerns
Work with, direct, and document the activities of subcontractors, vendors, and outside service technicians to ensure proper service delivery
Maintain Clinical Engineering expertise through ongoing training and education
Assist with Service Operations Special Projects as assigned and contribute to the development of others through mentoring and sharing expertise
Regulatory Compliance (25%)
Ensure the accuracy and integrity of the equipment database to include the inventory, performance assurance (PA) schedules, nomenclature, and service history
Adhere to the Medical Equipment Management Plan (MEMP), including all regulatory agency compliances and other applicable policies and procedures
Responsible for ensuring all service and documentation is complete, timely, and accurate
Work with Medical Physicist on accurate and aligned radiation outputs to ensure regulatory compliance and patient safety
Account Relationship Management (25%)
Build and maintain customer relationships
Discuss equipment status and functionality with clinicians
Adhere to the Mission, Vision, and Values of the organization(s) served.
Provide a positive representation of companyservices by integrating the core values into job performance
Inventory (10%)
Perform periodic inspections of current inventory status and maintain common failure parts inventory to ensure equipment uptime
Verify the completion of security analysis for new customer equipment
Performs Incoming Inspections (II) to maintain a complete and accurate inventory of medical devices, including trial and evaluation, rental, and loaner equipment in addition to permanently assigned equipment inventory
Maintain the accuracy and integrity of the equipment database to include inventory, performance assurance (PA) schedules, nomenclature, and service history
Make recommendations regarding inventory
Education and Work Experience:
Associates degree in a technical/electronics field or equivalent military training required
Minimum 3 years experience in the repair, maintenance, troubleshooting, and installation of medical imaging equipment
Valid drivers license required; variable travel requirements depending on primary site that may require use of personal vehicle
Knowledge:
Complex computer skills including the ability to interpret error codes, defragment hard-drives, replace power supplies, and interpret computer codes required
Knowledge of Microsoft Office (Excel) and networking applications required
Ability to integrate information from a variety of sources
Excellent interpersonal and customer service skills
Strong written, verbal, and presentational communication skills
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