Project Manager

Project Manager Five9 is looking for an experienced Project Manager to oversee enterprise projects, ensuring quality managing risks, and aligning with business objectives. The role requires strong knowledge of Waterfall and Agile methodologies, experience with office buildouts, M&A integrations, and Microsoft O365 migrations. Responsibilities Ensure solutions meet agreed quality criteria, address project issues and risks, and build trusted relationships between delivery teams and business partners. Collaborate closely with project stakeholders to understand requirements, provide expert advice on effort estimates and overall feasibility, secure appropriate resourcing from business and IT teams, and ensure alignment with organizational objectives. Provide timely project updates and visibility into factors impacting scope, schedule, or cost to sponsors and stakeholders. Create and maintain project artifacts including stakeholder presentations, project charters & plans, status reports, risk management reports, retrospectives, etc. Provide guidance to project team members while adhering to PMO standards and processes. Develop strong working relationships with the business and technology teams to ensure overall program success. Proactively and aggressively manage expectations with stakeholders by aligning team members and management on project goals, scope, and issue resolution. Bring knowledge of both Waterfall and Agile Project Management methodologies, processes and tools, including scope management, schedule management, cost management, quality management, resource management, procurement, change management, risks management, and issues management. Work with the PMO team and contribute to process improvements to enhance quality and execution of initiatives. Apply business domain and technical acumen to ramp up quickly on Five9s products, technologies, infrastructure, change management, development and release management processes. Requirements 710 years of enterprise program or project management experience. Experience presenting to C-level executives. Experience managing office buildouts, including design and implementation of office network and infrastructure, circuit provisioning, hardware rack & stack/configuration, wired and wireless LAN installation and testing, conference room technology installation and testing (AV and schedulers), and large meeting room AV installation and testing. Experience managing M&A integrations, including collaboration tools integration, ITSM integration, and end-user support implementation. Experience managing migration or integration of Microsoft O365 environments, including mail, Teams, SharePoint, and OneDrive. Familiarity with data center operations and public cloud, including infrastructure, database, networking, telephony, voice, and information security. Self-motivated, energetic, excellent interpersonal, organizational, negotiation, and conflict-resolution skills. Proven leadership and decision?making skills. Excellent verbal and written communication skills with ability to present information, status, and issues in a clear and concise manner at all levels of the organization. Able to understand and be involved in technical details to successfully gather and understand complex requirements and drive projects to completion. Strong problem-solving and analytical skills. High degree of flexibility, independence, initiative, and detail orientation. Education Bachelor of Computer Science. Salary $110,000 $119,000 per year. Other Details Seniority Level: Mid?Senior; Employment Type: Full?time; Location: Long Beach, CA. #J-18808-Ljbffr