Experienced Customer Service Representative-In Office
2 weeks ago
Job Description
Job Description
We are seeking an Experienced Insurance Customer Service Representative to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
Handle customer inquiries
Provide information about the products and services
Troubleshoot and resolve product and billing issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Qualifications:
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Proficient in Microsoft Office products
Ability to work well in a team environment
Company Description Focusing on new home purchases and relocations our office has over 200 years of insurance experience Second Generation State Farm Agent Mother of two beautiful children State Farm Agent since 2008 Silver Scroll Agent Woodside Priory School Alumni University of California, Santa Barbara, B.A. Member of the Menlo Park Rotary Club Member of Silicon Vally Association of Realtors Serving Atherton, Stanford and Sharon Heights We conduct Insurance Reviews to go over your coverages For all your Home, Auto and Life Insurance needs We insure small businesses and Not for Profits Looking for someone to help with HOA insurance We conduct relocation insurance reviews
Company Description
Focusing on new home purchases and relocations our office has over 200 years of insurance experience Second Generation State Farm Agent Mother of two beautiful children State Farm Agent since 2008 Silver Scroll Agent Woodside Priory School Alumni University of California, Santa Barbara, B.A. Member of the Menlo Park Rotary Club Member of Silicon Vally Association of Realtors Serving Atherton, Stanford and Sharon Heights We conduct Insurance Reviews to go over your coverages For all your Home, Auto and Life Insurance needs We insure small businesses and Not for Profits Looking for someone to help with HOA insurance We conduct relocation insurance reviews
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