Communications Manager

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5, PlayStation4, PlayStationVR, PlayStationPlus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation. ABOUT FIREWALK STUDIOS Firewalk Studios is dedicated to creating unforgettable multiplayer experiences that capture the joy of playing together. We believe in the power of multiplayer and want to delight players with worlds that spark imagination and forge connection through immersive gameplay, artistry, and heartfelt characters. We are currently working on an original multiplayer game as part of Sony Interactive Entertainment. Creating worlds that ignite imagination and connection takes a collaborative team. Firewalk is building a world-class, next-generation game studio with a focus on a more sustainable approach to game development. For us, setting a high-quality bar, creating something extraordinary, and treating each other with trust and respect go hand-in-hand. THE ROLE Firewalk Studios is looking for a

Communications Manager

who will help bring exceptional entertainment to millions of players with our forthcoming PVP multiplayer FPS, Concord. As a

Communications Manager

within Firewalk’s embedded marketing and communications team, you will be an integral contributor to how we reach, share information, and engage with the public, players, creators, and media around the globe. You will work cross-functionally with Firewalk’s Global Social Media Lead, Commnity Development Lead, development team, agency partners, and PlayStation publishing teams to support and deliver against a wide range of communications initiatives, inclusive of social media campaigns, community engagement, editorial and owned channel communications, media and creator messaging, and more. WHO YOU ARE A communications professional with experience working in social media, PR, community management, or other relevant fields An effective, proactive collaborator, capable of managing multiple tasks concurrently with a high attention to detail and timely communication Invested in creating and fostering healthy and strong relationships with players and colleagues A confident writer that can produce time-sensitive copy and other deliverables in a high-paced environment and on short deadlines, as needed Possess a deep understanding of social media and other communications platforms and how best to use them to share impactful messaging and grow and engage with millions of fans Flexible and able to prioritize your day between long range planning, day-to-day tasks, and emergent needs Self-motivated, self-sufficient, and able to identify, define, and manage projects from inception through execution Adept at collaborating successfully with internal and external partners, development talent, and other various stakeholders Passionate about games, particularly multiplayer first-person shooters and their communities WHAT YOUR DAY MIGHT LOOK LIKE Partner with studio, communications team colleagues, PlayStation, and agency teams to plan, develop, and execute best-in-class communications campaigns Help organize and maintain communications plans and editorial calendars Draft communications materials for social media, community messaging, fact sheets, press releases, blog posts, patch notes, and more Identify and develop briefs for necessary or desired accompanying assets, such as promotional graphics, game imagery, etc. Collaborate with the Community Development Lead and Global Social Media Lead to support and deliver against various projects and initiatives Work closely with the Player Support team to identify and develop player-facing messaging for maintenance, downtime, and other known or emergent issues Assess communication pipelines to help identify opportunities for efficiencies and improvement Contribute to monitoring and reporting on public conversation, inclusive of social media and community sentiment, media coverage, and creator content about Firewalk and Concord QUALIFICATIONS 3+ years of experience working in a social media management, PR, or community management function Proficient copywriter with a high attention to detail and exceptional grammar Ability to collaborate effectively and maintain strong relationships with internal development, publishing partners, and external agencies Prior experience supporting products or IP with passionate, highly engaged fandoms Strong knowledge and proficiency in the following tools and platforms: Microsoft Office Suite (PowerPoint/Word/Excel, etc.), Discord, Twitch, YouTube, TikTok, Instagram, Twitter(X) As part of the interview process for this position, please be prepared to share 5-10 writing samples of relevant, representative published work within the last 2 years. These samples must be solely authored by the candidate. Example work can be blog posts, social media posts, patch notes, press releases, or marketing copy. #LI-SF2 Please refer to our Candidate Privacy Notice

for more information about how we process your personal information, and your data protection rights. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.

Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.

In addition, this role

is eligible

for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.

This role also may be eligible for a bonus package.

Click

here

to learn more. The estimated base pay range for this role is listed below. $95,000

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$142,400 USD Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment. Are you willing to commute to, or relocate to the Seattle/Bellevue, WA area for this position?

* -- Have you worked on public-facing communications (social media, community, PR, etc.) for a gaming brand? -- Have you managed full-cycle content development and publishing, scoping content requirements, developing copy and assets, and publishing/distribution? -- Do you have at least 5 writing samples of relevant, representative published work within the last 2 years, solely authored by you, that you can share during the interview process?Example work can be blog posts, social media posts, patch notes, press releases, or marketing copy.

* -- Have you ever worked for a Sony company previously?

* -- Are you authorized to work in the United States?

* Please select Will you now, or in the future, require sponsorship to work in the United States?

* -- Will you need relocation assistance to work at this role's specified location?

* -- Are you related to, or in a close personal relationship with, anyone who currently works for SIE or any SIE-affiliated studios? (This includes spouses, domestic partners, and significant others.)

* -- If yes, please state their name, the department or studio they work for, and their job title (if you know it).

By selecting "Yes", I am certifying that, to the best of my knowledge, the information I have provided in this employment application is true and correct.

* -- Our vision at PlayStation is to bring out the best in our global team members by creating a sense of belonging, being a place where they can grow, and ensuring everyone feels valued, heard, and supported so we can push the boundaries of play. That vision begins our candidates, and we are working to better understand the diversity of our candidate population.

This data will also be aggregated and sent to the government for reporting purposes. Please know that the completion of this form is entirely voluntary. Your personally identifiable information (name, address, etc) will not be considered in the hiring process or thereafter. Any information that you choose to provide will be recorded and maintained in a confidential file for XX time. Protected Veteran You are a “protected veteran” under United States law if any of the following apply to you: Disabled Veteran: a veteran of the U.S. military who is entitled to compensation (or who would be entitled to compensation if not for the receipt of military retired pay) under the administration of the Secretary of Veterans Affairs and/or a person who was discharged or released from active duty because of a service-connected disability. Recently Separated Veteran: a veteran who has discharged or released from active duty in the U.S. military within the last three years. Armed Forces Service Medal Veteran: a veteran who, while serving on active duty in the U.S. military, participated in a U.S. military operation for which an Armed Forces Service Medal was awarded pursuant to Executive Order 12985. Disability Under U.S. law, you are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and will not be seen by selecting officials or anyone else involved in making personnel decisions, nor will it be shared with our accommodations team . Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. Gender (Select one)

* Female Male I don't wish to answer

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* Asexual Bisexual Gay/Lesbian Heterosexual Sexual Orientation Not Listed Pansexual Queer Questioning I don't wish to answer

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* Yes No I don't wish to answer

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* American Indian or Alaskan Native Asian Black or African American Native Hawaiian or Other Pacific Islander Two or More Races White I don't wish to answer

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* I identify as one or more of the above categories of “protected veteran” I do not fall into one of the above categories of “protected veteran” I previously served in the military (US), but none of the above apply to me. I don't wish to answer

Do you have a disability?

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* Yes, I have a disability, or have a history/record of having a disability No, I don’t have a disability, or a history/record of having a disability I don't wish to answer

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