Medical Director

3 weeks ago

North Charleston, United States Palmetto Community Care Full time

Medical Director Full-time ; Benefits 401(k) Retirement Disability Insurance Major Medical Health Insurance Malpractice Insurance Flex Spending Program Dental insurance Vision insurance Day Shift Monday -Friday 13 Paid Holidays

Overview: Are you ready to take your career to new heights? At Truesdale Medical Center (a medical center operated by Palmetto Community Care), you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of those we serve through excellence in patient care and the utilization of evidence-based practices. We exist to provide excellent health care to our clients and focus on complete, compassionate medical care.

The Medical Director functions to support the Director of Medical Services to ensure consistency of clinical care delivery and clinician onboarding. He/she also supports market clinical and financial strategies and tactics as determined by the director team. As a Medical Director for the center, he/she will have responsibilities of onboarding, coaching, and ensuring that standard workflows are performed and clinical delivery is best in class.

Responsibilities: 100% center-based, providing direct patient care, mentoring, leading by example, and demonstrating clinical excellence and exceptional patient experience. Collaborates with the Director of Medical Services (DMS) direction to identify opportunities to improve clinical quality, workflows, safety, center performance, patient and client experience and satisfaction metrics, or other facets of the practice. Works with the clinical team to identify clinical improvement opportunities and ensure appropriate support and workflow compliance, fostering an environment optimal for patient care. Mentors and trains future clinical leaders as well as newly hired and tenured clinicians. Fosters an environment of collaboration, professionalism, patient/colleague safety, quality care, continuous improvement, and reward and recognition. Understands center financial drivers, outcomes, and available tools to achieve annual business and strategic plans. Maintains and leverages relationships with employers, payers, referral sources, networks, and local communities to drive market growth. Responds to requests and issues within 24 hours. Assists with planning clinician meetings, leads, or assists in conducting. Assists DMS and NP in managing staffing in centers and adjustments for unforeseen coverage needs. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Qualifications: Board Certified Family Medicine, Internal Medicine, or Infectious Disease. Current unrestricted medical license in state of jurisdiction as required for clinical and/or business duties. Unrestricted DEA license for state of jurisdiction Medical degree (MD) from an accredited institution.

Job-Related Experience Preferred 3 years of directly applicable experience, including relevant clinical and supervisory experience for clinical scope. Preferred 3 years of experience in managed care and physician management. Experience developing and leading medical management and quality improvement programs, preferably in a managed care setting.

Job-Related Skills/Competencies Provides and manages direct patient care, including physical examinations, evaluations, assessments, diagnoses, and treatment to include the LGTBQ + patient population, including HRT. Experience in HIV care is preferred. Prescribes pharmaceuticals, other medications, and treatment regimens as appropriate to assessed medical conditions. Refers patients to specialists and to relevant patient care components as appropriate. Attention to Detail, Sense of Urgency, Initiative, and Flexibility. Ability to make decisions or solve problems using logic to identify key facts, explore alternatives, and propose quality solutions. Outstanding customer service skills and the ability to deal with people in a manner that shows tact and professionalism. The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies. Agrees, supports, and commits to Truesdale Medical Center’s core practice standards Policies and Procedures Excellent communication skills including speaking, presentation, listening, telephone, negotiation, business, and medical writing skills necessary to convey information to supervisors, peers, or customers. Demonstrate a high level of skill in interpersonal relationships and communications. Skilled in reviewing the clinical work of others according to professional standards and practice guidelines. Ability to supervise, evaluate, coach, and develop staff. Fosters a cooperative and harmonious working climate conducive to maximizing employee morale and productivity. Ability to “put patients first” and enjoys treating patients. Superior patient/customer service and “bedside manner” skills. Must be a team player in a multidisciplinary environment. Demonstrates the value of all contributions to product and outcome. Displays a professional, approachable, and selfless demeanor always both to external and internal clients. Ability to display a high degree of inspiration for team members to retain focus on providing the highest levels of customer satisfaction. Willingness to learn and continuously improve, to be audited, observed, and reviewed; is positively responsive to feedback.

Additional Data:

This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

Truesdale Medical Center provides all training required by OSHA to ensure employee safety.

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