Retail Banking Specialist I

4 weeks ago

Gloucester, United States CareerBuilder Full time

Job Description

Job Description

BANKGLOUCESTER
JOB DESCRIPTION

Retail Banking Specialist I - The Retail Banking Specialist is responsible for front line transactions, as well as representing to our customers the first stage of all account relationships. Proper training on policies, procedures, and products and services for account representatives and those on the front line is vital to the success of the Bank. The impression the Retail Banking Specialist makes with our customers is an important quality for developing and maintaining our account relationships.

Department:

Retail
Reports to:

Head Teller, Assistant Manager, Branch Manager
Supervises:

None
Summary:

A Retail Banking Specialist I is cross functional and will undertake most, or all of the frontline transaction activities, such as, cashing checks, taking in deposits, and making withdrawals. Requires six months learning these basic functions to begin to train on the other job functions of this position.

JOB REQUIREMENTS
High school diploma or equivalent.
At a minimum, six months experience in a service-related field.
Some computer skills and the ability to operate standard office equipment.
Successful completion of in-house training and a 90-day probation period.
Good interpersonal, communication, and problem-solving skills.
At a minimum works one night a week and every other Saturday.

SPECIFIC JOB FUNCTIONS:
Greet customers with a smile, use their name and thank them for banking with BankGloucester.
Adheres to the Banks security procedures and follows all Bank policies.
Processes variety of customer transactions, including but not limited to deposits, withdrawals, check cashing, issuing of bank checks, money orders, processing mortgage and loan payments, processing night deposit and ATM balancing transactions.
Performs basic customer service transactions:

Printing/hot card debit cards.
Travel notifications.
Printing statements and copies of checks.
Address change requests.
Answers general customer questions, as well as problem solving customer issues.
Basic knowledge on consumer products and services.

Determine customer needs by suggesting appropriate products or referring to the appropriate area, such as Lending or Hayden Wealth Management.
Maintains a clean, organized, and secure area, always aware of customer privacy.
Completes CTRs in accordance with the Bank Secrecy Act and reports any suspicious or unusual activity to the supervisor.
End of day processing.
Complete BVS Compliance training quarterly.
Any other duties assigned.

BVS CERTIFICATES:

Teller I
Teller II
Teller III

Completion of the above certificates to move on to Retail Banking Specialist II when appropriate.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
BankGloucester is proud to be an Equal Opportunity Employer of women, minorities, protected veterans, and individuals with disabilities.
At BankGloucester, we align diversity & inclusion to four pillars our employees, the communities we serve, our customers and our vendors.

#J-18808-Ljbffr

  • Retail Banking Specialist I

    4 weeks ago

    Gloucester, United States Bank Gloucester Full time

    Job DescriptionJob DescriptionBANKGLOUCESTERJOB DESCRIPTIONRetail Banking Specialist I- The Retail Banking Specialist is responsible for front line transactions, as well as representing to our customers the first stage of all account relationships. Proper training on policies, procedures, and products and services for account representatives and those on the...

  • Chief Human Resource Officer

    1 month ago

    Gloucester, United States Cape Ann Savings Bank Full time

    Job DescriptionJob DescriptionJob Summary:The Chief Human Resource Officer is responsible for the development and implementation of HR initiatives and systems. Providing counseling on policies and procedure that protect the Institution and our employees. Oversees all aspects of the human resources strategies and functions of the Bank, including talent...

  • Branch Manager

    4 weeks ago

    Gloucester, United States Salon Bellissima Full time

    It is the responsibility of the Branch Manager to represent Cape Ann Savings Bank to the public and to their employees, and to promote the Bank’s core values and mission in the Community. The Branch Manager works directly with the Senior Retail Banking Officer to build, coach, develop, lead, and motivate a customer focused employee team. Provide an...

  • Branch Manager

    4 weeks ago

    Gloucester, United States Cape Ann Savings Bank Full time

    Job DescriptionJob DescriptionIt is the responsibility of the Branch Manager to represent Cape Ann Savings Bank to the public and to their employees, and to promote the Bank’s core values and mission in the Community.  The Branch Manager works directly with the Senior Retail Banking Officer to build, coach, develop, lead, and motivate a customer focused...

  • Branch Manager

    1 week ago

    Gloucester, United States Cape Ann Savings Bank Full time

    It is the responsibility of the Branch Manager to represent Cape Ann Savings Bank to the public and to their employees, and to promote the Bank's core values and mission in the Community. The Branch Manager works directly with the Senior Retail Banking Officer to build, coach, develop, lead, and motivate a customer focused employee team. Provide an...

  • Customer Service Representative

    1 day ago

    Gloucester, United States Cape Ann Savings Bank Full time

    Job DescriptionJob DescriptionFLSA Status: Non-ExemptJob Overview:Cape Ann Savings Bank is seeking team oriented, positive, and outgoing professionals for multiple Customer Service Representative (CSR) Positions. This role provides a unique opportunity, each day, to perform Teller and / or Personal Banker duties depending on customer needs. Our ideal...

  • Store Assistant Manager

    19 hours ago

    Gloucester, United States Joe's Kwik Mart Full time

    NOW HIRING-FULL TIME Starting at $16/hr **WEEKLY PAY** **Assistant Store Manager** CrossAmerica Partners is an operator of convenience stores and a retail distributor of motor fuels. With a geographic footprint across 34 states, we strive to be an industry leader, providing fuel and convenience products essential to keep people moving across America! At...

  • Chief Human Resource Officer

    2 weeks ago

    Gloucester, United States Salon Bellissima Full time

    Job Summary: The Chief Human Resource Officer is responsible for the development and implementation of HR initiatives and systems. Providing counseling on policies and procedure that protect the Institution and our employees. Oversees all aspects of the human resources strategies and functions of the Bank, including talent acquisition, compensation and...

  • Chief Human Resource Officer

    6 days ago

    Gloucester, United States Cape Ann Savings Bank Full time

    Job Summary: The Chief Human Resource Officer is responsible for the development and implementation of HR initiatives and systems. Providing counseling on policies and procedure that protect the Institution and our employees. Oversees all aspects of the human resources strategies and functions of the Bank, including talent acquisition, compensation and...

  • Physician / Internal Medicine / Massachusetts / Locum or Permanent / Internal Medicine Opportunity i

    1 month ago

    Gloucester, Massachusetts, United States The Inline Group Full time

    Beth Israel Lahey Health Primary Care-Gloucester, MA Full Time Hours: 40 hours or less available Employed New Graduates Call Schedule: Little to no call, varies with each practice Loan Repayment Sign-On Bonus Compensation: Highly competitive salary with RVU and quality bonus incentives available Benefits: Comprehensive benefits package Additional Info:...

  • Customer Service Associate

    3 weeks ago

    Gloucester, Virginia, United States Chesapeake Bank Full time

    Overview: Chesapeake Bank- Want to build a successful career with a financial institution that excels in the industry and has “fun” as one of its corporate values? Our team has high levels of employee engagement, proven in yearly external engagement surveys that rank us in the top 200 banks for multiple years running.  We offer competitive benefit...

  • Manager FS Customer

    14 hours ago

    Gloucester, United States BDO Belgium Full time

    This job in a nutshell: Looking for a role where you can drive digital transformation within the Financial Services sector? Are you passionate about optimizing customer journeys and maximizing sales through digital channels? If you have a background in digital business & transformation, and you're ready to make a real impact, then this role is for you!...

  • Registered Dietitian

    16 hours ago

    Gloucester Point, United States Fresenius Medical Care Full time

    POSITION FEATURES: Full Time: RD- 36 Hours Per Week Full Benefits Included State Licensure Required PURPOSE AND SCOPE: Provides nutritional services for the facility’s in-center and home patients as applicable in order to maximize the patient’s nutritional status and improve clinical outcomes. Functions as a member of the interdisciplinary healthcare...

  • Registered Dietitian

    17 hours ago

    Gloucester Point, United States Fresenius Medical Care Full time

    POSITION FEATURES: Full Time: RD- 36 Hours Per Week Full Benefits Included State Licensure Required PURPOSE AND SCOPE: Provides nutritional services for the facility’s in-center and home patients as applicable in order to maximize the patient’s nutritional status and improve clinical outcomes. Functions as a member of the interdisciplinary healthcare...

  • Registered Dietitian

    16 hours ago

    Gloucester Point, United States Fresenius Medical Care Full time

    POSITION FEATURES: Full Time: RD- 36 Hours Per Week Full Benefits Included State Licensure Required PURPOSE AND SCOPE: Provides nutritional services for the facility’s in-center and home patients as applicable in order to maximize the patient’s nutritional status and improve clinical outcomes. Functions as a member of the interdisciplinary healthcare...

  • Registered Dietitian

    1 day ago

    Gloucester Point, United States Fresenius Medical Care Full time

    POSITION FEATURES:Full Time: RD- 36 Hours Per WeekFull Benefits IncludedState Licensure RequiredPURPOSE AND SCOPE:Provides nutritional services for the facility’s in-center and home patients as applicable in order to maximize the patient’s nutritional status and improve clinical outcomes. Functions as a member of the interdisciplinary healthcare team,...

  • Registered Dietitian

    23 hours ago

    Gloucester Point, VA, United States Fresenius Medical Care Full time

    POSITION FEATURES: Full Time: RD- 36 Hours Per Week Full Benefits Included State Licensure Required PURPOSE AND SCOPE: Provides nutritional services for the facility’s in-center and home patients as applicable in order to maximize the patient’s nutritional status and improve clinical outcomes. Functions as a member of the...

  • Registered Dietitian

    22 hours ago

    Gloucester Point, Virginia, 23062, Gloucester County, VA, United States Fresenius Medical Care Full time

    POSITION FEATURES:Full Time: RD- 36 Hours Per WeekFull Benefits IncludedState Licensure RequiredPURPOSE AND SCOPE:Provides nutritional services for the facility’s in-center and home patients as applicable in order to maximize the patient’s nutritional status and improve clinical outcomes. Functions as a member of the interdisciplinary healthcare team,...