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Fall 2024 - Advanced Hospitality Internship

2 months ago


Sandusky, United States Kalahari Resorts and Conventions Full time
Description

Kalahari Resorts Conventionsdelivers a beyond expectations waterpark resort and conference experience all under one roof. The authentically African-themed resort is home to America's largest indoor waterparks and features well-appointed guest rooms, full-service Spa Kalahari, a fun-filled family entertainment center, on-site signature restaurants, unique retail shops and a state-of-the-art convention center.

We are inviting you to apply forour open Advanced Hospitality Internship. This track offers on-the-job training, exciting guest interaction, mentoring relationships with regular coaching, and an opportunity to connect and build life-long relationships with hospitality leaders and peers.

There are a select number of spots available in this program at each of our four resorts: Wisconsin Dells, Wisconsin; Sandusky, Ohio; Pocono Manor, Pennsylvania; and Round Rock, Texas). By applying here, you may be considered at any of the resorts, according to your preference.

We accept approximately 3-8 Advanced Hospitality interns per property.Since the Advanced Hospitality Program began in 2011, 31 students have selected Kalahari Resorts Conventions as their post-graduation employer of choice.

Salary: $18/hr.

Below are the different Advanced Hospitality internship departments available:

ROOMS- FRONT OFFICE and BACK OF HOUSE-

Successful hospitality leaders know that an understanding of the rooms division is needed. There are two Hospitality Introduction areas inside our Rooms internship.

  1. As our first point of contact, our front office team sets the tone for the stay. Applicants should have at least a year of previous customer service skills. Positions can include the Front Desk, Concierge, PBX (Operator), Valet, Shuttle, or Bell Staff.
  2. Our guests are accustomed to experiencing a high level of guest service and cleanliness during their stay. Participants will be able to ensure that guests receive that service at first contact and that it's maintained throughout their stay. Positions could include different opportunities in Housekeeping Rooms Coordinator, Common Area's, or Laundry.


WATERPARK

Generally reserved for majors such as Park Recreation or Sport Event Management, but open to anyone.Everyone being accepted in this department would complete a Star guard Elite lifeguard certification program.A Waterpark Intern could be involved in:Aquatics Leadership, Waterpark Maintenance and Waterpark Common Areas.

Dry Park Operations, Indoor Theme Park (Texas)

Can you believe that we operate indoor play spaces up to 125,000 square feet that feature so much, including a six-story Ferris wheel?Advanced Hospitality Dry Park Operations interns will learn how to operate attractions, then assist in the supervision of our amazing ride attendants and daily activities.

Company Mission

We promise to deliver products and services beyond expectations.

Recruiting Vision

We understand that the individual is the most important element in the recruitment process. In mirroring the spirit of the brand, we promise authenticity, curiosity, honesty, timeliness, and follow-through. Whether a current opening exists or not, relationship building is critical to the success of our company.

A Sampling of Our Benefits

Our team enjoys a comprehensive and attractive benefits plan:

  • Promotion from within
  • Mental, Financial, Physical, Work/Life and Career wellness initiatives
  • Educational opportunities
  • Full and varied benefit package available for full-time associates
  • 401(k) with company match
  • Appreciation days, parties, and retention programs
  • Paid time off, dedicated wellness days and holiday pay
  • Discounts and resort benefits


Kalahari Resorts Conventions frequently receives awards and accolades for taking care of its associates and our guests. Recognition includesForbesAmerica's Best Midsize Employers, Cond Nast Traveler's #1 World's Coolest Indoor Waterparks, Best Family-Friendly Meeting Hotel and Resort inSmart Meeting's Smart Stars Awards,Parents' MagazineKids' Travel Award Winner, and TripAdvisor's Travelers' Choice Awards.

Current locations include Wisconsin Dells, Wisconsin (2000); Sandusky, Ohio (2005); Pocono Manor, Pennsylvania (2015); Round Rock, Texas (2020) and Spotsylvania County, Virginia (2026).

Kalahari Resorts Conventions is an equal opportunity employer.