Intake Specialist

Job SummaryThe position of Intake Specialist is responsible for coordinating intake services, which includes gathering demographic information, providing support and resources depending on appropriateness, and scheduling assessment appointments. A critical element of Josselyn's mission is to ensure that we create a reverberating positive impact on clients and this includes both clinical and non-clinical staff.Essential Responsibilities and MetricsInteract with all clients and visitors in a respectful and welcoming mannerSchedule appointments based on needs of clients and availability of providersObtain pertinent information from new clients to begin servicesAnswer 20-25 live/email intake inquiries per day and schedule IMCANS with appropriate staffDistribute Opening Paperwork to New Clients as part of the intake processProvide backup coverage to access team membersUphold HIPAA privacy standards for client dataPerform other duties as assignedQualificationsBachelor's degree1-2 years of prior experience in mental healthExcellent communication skills both written and oralStrong customer service orientationComfortable working in a fast-paced environmentInd1