Patient Access Rep

5 days ago


Southlake, United States Resurgens Orthopaedics Full time

Apply Job Type Full-time Description Our healthcare facility is seeking a highly motivated and detail-oriented Patient Account Representative to join our Physical Therapy department. The ideal candidate will have excellent communication skills, and strong attention to detail. Responsibilities: * Manage patient accounts and ensure accurate billing and reimbursement for Physical Therapy services * Answer phones, greet patients, schedule patients. * Communicate with patients and insurance companies to resolve any billing or reimbursement issues * Maintain accurate and up-to-date patient records in compliance with HIPAA regulations * Work closely with the Physical Therapy team to ensure a seamless patient experience * Collect patient payments. * Assist physical therapist as needed Requirements * High school diploma or equivalent; associate's or bachelor's degree in healthcare administration or related field preferred * Knowledge of insurance billing and reimbursement procedures, including Medicare * Strong computer skills, including proficiency in Microsoft Office and electronic medical record systems * Excellent communication and customer service skills * Ability to work independently and as part of a team in a fast-paced environment


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