Customer Service Agent

4 weeks ago


Philadelphia, United States Inkspirenize Full time
Job Title: Customer Service Agent

Job Location: Philadelphia, PA

Job Type: Full-time
Job Summary:

We are looking for a dedicated and personable Customer Service Agent to join our team. The successful candidate will play a critical role in delivering outstanding service by assisting customers with inquiries, providing accurate information, resolving issues, and ensuring a positive experience for each interaction. This role requires excellent communication skills, patience, and a commitment to maintaining customer satisfaction.
Key Responsibilities:
  • Respond promptly to customer inquiries via phone, email, chat, and other communication channels.
  • Handle and resolve customer complaints in a professional and empathetic manner.
  • Process orders, modifications, returns, and handle billing inquiries.
  • Communicate and coordinate with internal teams to resolve customer issues effectively.
  • Follow up with customers to ensure their issues are resolved and provide feedback on the resolution.
  • Stay up-to-date on product knowledge and industry developments to provide informed assistance.
Qualifications:
  • High school diploma or equivalent required; college degree is a plus.
  • Excellent verbal and written communication skills.
  • Strong problem-solving skills and the ability to think on your feet.
  • Proficient in computer skills and the ability to learn new software quickly.
  • Ability to handle a high volume of calls or messages while maintaining quality.


  • Philadelphia, Pennsylvania, United States Chris Giunta - State Farm Agent Full time

    Job DescriptionAre you a customer-focused individual looking for a challenging role? Do you enjoy working with the public and providing excellent service? If so, we may have the perfect opportunity for you.As a State Farm Agent Team Member, you will be responsible for establishing customer relationships, following up with customers as needed, and using a...


  • Philadelphia, Pennsylvania, United States Michael Daka - State Farm Agent Full time

    Position OverviewAre you a people person with excellent communication skills? Do you enjoy working with customers and building relationships? If so, this role may be the perfect fit for you.As a State Farm Agent Team Member, you will be responsible for establishing customer relationships and following up with customers as needed. You will use a...

  • Ramp Agent

    7 months ago


    Philadelphia, United States Delta Air Lines Full time

    Every role plays a crucial part in our mission to ensure cargo is transported on time, every time, safely. As a Ramp Agent, you will make sure our customer's baggage and cargo arrive safely and on time. This position is an entry-level position. Our l Customer Service, Ramp Agent, Agent, Ramp Agent, Service, High School, Retail, Airline


  • Philadelphia, United States Adam Hutcheon - State Farm Agent Full time

    Position OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish customer relationships and follow up...


  • Philadelphia, United States Adam Hutcheon - State Farm Agent Full time

    Benefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Signing bonus Training & development ROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Adam Hutcheon - State Farm Agent, you will...


  • Philadelphia, United States Sixt Full time

    Company DescriptionJob Description We are seeking a friendly and enthusiastic Customer Service Agent to join our team in Philadelphia, United States. As a Customer Service Agent, you will be the face of our company, providing exceptional support to our valued customers and ensuring their needs are met with professionalism and efficiency. Greet and assist...


  • Philadelphia, Pennsylvania, United States Brian Cover - State Farm Agent Full time

    Job DescriptionAs a Customer Service Representative for Brian Cover - State Farm Agent, you will play a vital role in helping customers achieve their insurance and financial goals. Your primary responsibility will be to establish and maintain strong relationships with customers, providing them with personalized service and support.Key ResponsibilitiesDevelop...


  • Philadelphia, United States Style Netbox Full time

    Customer Service Agent Location: Philadelphia, PA Salary: $3,900 - $4,350 per month Are you passionate about delivering top-notch service and ready to be part of a team that redefines what's possible for brands? At Style Netbox, we believe that every brand is a canvas, waiting to be transformed into a masterpiece. We're more than just a marketing agency;...


  • Philadelphia, Pennsylvania, United States Lymarie Arroyo - State Farm Agent Full time

    Job OverviewAre you a customer-focused individual who excels at building strong relationships and providing exceptional service? Do you have a passion for helping others and making a positive impact? If so, we may have the perfect opportunity for you as a State Farm Agent Team Member.Key ResponsibilitiesDevelop and maintain strong customer relationships...


  • Philadelphia, Pennsylvania, United States David Samuel - State Farm Agent Full time

    Job OverviewAs an Assistant Office Manager with David Samuel - State Farm Agent, you will play a vital role in ensuring the smooth operation of our office. Your primary responsibility will be to provide exceptional customer service, ensuring that our clients receive the best possible experience.Key ResponsibilitiesEstablish and maintain strong relationships...


  • Philadelphia, United States Ideaboxpro Full time

    Join Ideaboxpro as a Call Center Customer Service AgentAbout Us: At Ideaboxpro, excellence is our standard. We strive to provide the highest quality consulting services and continually seek to improve and exceed our client's expectations. Our commitment to excellence is reflected in every project and interaction we undertake. Position: Call Center Customer...


  • Philadelphia, Pennsylvania, United States Charles Berrouet - State Farm Agent Full time

    Job DescriptionAs a State Farm team member for Charles Berrouet - State Farm Agent, you will play a key role in building and developing customer relationships within the community to promote State Farm products including auto, home and life insurance.ResponsibilitiesDevelop leads, schedule appointments, identify customer needs, and market appropriate...

  • Insurance Agent

    1 month ago


    Philadelphia, Pennsylvania, United States Judd Greenberg - State Farm Agent Full time

    Position OverviewWe are seeking a highly motivated and customer-focused individual to join our team as an Insurance Agent at Judd Greenberg - State Farm Agent. As a key member of our team, you will be responsible for building and maintaining strong relationships with our customers, providing exceptional service, and promoting State Farm products to meet...


  • Philadelphia, United States Jeff Gottesman - State Farm Agent Full time

    Benefits: 401(k) Bonus based on performance Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Position Overview  Are you ready to make an impact in a dynamic team environment? A successful State Farm Agent is seeking a passionate and qualified...


  • Philadelphia, Pennsylvania, United States Vince Ovecka - State Farm Agent Full time

    Job OverviewAs a Customer Service Representative with Vince Ovecka - State Farm Agent, you will play a vital role in delivering exceptional customer experiences and building strong relationships with our clients. This is an exciting opportunity for a motivated and customer-focused individual to join our dynamic team and contribute to business growth through...


  • Philadelphia, Pennsylvania, United States Judd Greenberg - State Farm Agent Full time

    Job DescriptionAs a Customer Relations Representative with Judd Greenberg - State Farm Agent, you will play a vital role in building and maintaining strong relationships with our customers. Your primary responsibility will be to educate customers about their insurance options and provide them with tailored solutions to meet their unique needs.Key...


  • Philadelphia, Pennsylvania, United States Pamela Wilkins - State Farm Agent Full time

    Job OverviewAs a Customer Relations Representative at Pamela Wilkins - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive business growth. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit for this role. You will have the opportunity to enhance your career...


  • Philadelphia, United States Worldwide Flight Services, Inc. Full time

    About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our cust Airline, Customer Service, Agent, Service, Passenger, Reservations, Retail


  • Philadelphia, United States Signeekwave Architecture Studio Full time

    About us: Welcome to Signeekwave: Where Vision Meets Reality At Signeekwave, we believe that architecture has the power to shape our world, ignite emotions, and inspire awe. We are an innovative and forward-thinking architecture firm committed to creating exceptional spaces that blend functionality, aesthetics, and sustainability. With a team of talented...


  • Philadelphia, United States Jeff Gottesman - State Farm Agent Full time

    Benefits: 401(k) Bonus based on performance Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Position Overview: Join Our Team as a Customer Relations Representative!  Are you a friendly, outgoing individual with a passion for helping others? Do...