Credit and Collections Specialist
3 weeks ago
Review and Establish Credit Terms
- Review credit applications for validity and completeness
- Run credit report, evaluate eligibility for terms, and assign terms if applicable
- Review payment history for established customers and adjust terms as needed
- Advise customers of alternatives to credit terms
- Work with other departments for understanding of customer requirements
- Monitor accounts receivable for timely payment
- Contact customers as needed to collect payment
- Coordinate with other departments to address customer disputes
- File court documents and attend hearings for collection purposes
- Collect credit card payments during collection process
- Maintain portal user information
- Manage portal establishment/renewal process
- Assist with commissions calculations monthly
- Assist with miscellaneous projects as needed
- Process COI requests
- Knowledge of credit procedures
- Intermediate Excel Skills (PivotTables, Conditional Formatting, and Data Tables)
- Excellent organizational skills and attention to detail
- Excellent time management skills with a proven ability to meet deadlines
- Strong interpersonal and customer service skills
- Strong analytical and problem-solving skills
- Ability to prioritize tasks
- High School diploma required, Associates degree of higher preferred
- 1-3 years credit and/or collections experience
- Proficient in using Outlook
- Experience using accounting/operations web-based software
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift 15 pounds at a time.
Work Location: Owings, MD
Remote Availability: No
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