Credit and Collections Specialist

3 weeks ago


Owings, United States Kelly Generator & Equipment Full time
Responsibilities:

Review and Establish Credit Terms
  • Review credit applications for validity and completeness
  • Run credit report, evaluate eligibility for terms, and assign terms if applicable
  • Review payment history for established customers and adjust terms as needed
  • Advise customers of alternatives to credit terms
  • Work with other departments for understanding of customer requirements
Collections
  • Monitor accounts receivable for timely payment
  • Contact customers as needed to collect payment
  • Coordinate with other departments to address customer disputes
  • File court documents and attend hearings for collection purposes
  • Collect credit card payments during collection process
Other Duties
  • Maintain portal user information
  • Manage portal establishment/renewal process
  • Assist with commissions calculations monthly
  • Assist with miscellaneous projects as needed
  • Process COI requests
Skills & Competencies:
  • Knowledge of credit procedures
  • Intermediate Excel Skills (PivotTables, Conditional Formatting, and Data Tables)
  • Excellent organizational skills and attention to detail
  • Excellent time management skills with a proven ability to meet deadlines
  • Strong interpersonal and customer service skills
  • Strong analytical and problem-solving skills
  • Ability to prioritize tasks
Education/Experience:
  • High School diploma required, Associates degree of higher preferred
  • 1-3 years credit and/or collections experience
  • Proficient in using Outlook
  • Experience using accounting/operations web-based software
Physical Requirements:
  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift 15 pounds at a time.

Work Location: Owings, MD

Remote Availability: No

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