Customer Service Specialist
2 weeks ago
Job Description
Job Description
We are seeking a Customer Service Assistant to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Prepare and process parts to ship to customers
Qualifications:
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Working knowledge of Microsoft Office programs
must live in the Indianapolis area
must be able to lift 75 lbs.
Company Description Westfield Outdoors, Inc. is a leader in the outdoor product industry. Our primary categories include camping, beach, hunting, fishing, and patio furniture, as well as tents, coolers, back-to-school backpacks, and hiking packs. Westfield provides in-house design, engineering, content development, and graphic services to deliver product solutions that speak directly to the outdoor enthusiast.
As a company, we are extremely focused on maintaining a fun, yet focused work environment that is inspired by discovery and adventure in the outdoors.
Westfield Outdoors is in search of a self-motivated individual to join our WHITESTOWN, IN team.
Company Description
Westfield Outdoors, Inc. is a leader in the outdoor product industry. Our primary categories include camping, beach, hunting, fishing, and patio furniture, as well as tents, coolers, back-to-school backpacks, and hiking packs. Westfield provides in-house design, engineering, content development, and graphic services to deliver product solutions that speak directly to the outdoor enthusiast.\rAs a company, we are extremely focused on maintaining a fun, yet focused work environment that is inspired by discovery and adventure in the outdoors.\rWestfield Outdoors is in search of a self-motivated individual to join our
WHITESTOWN, IN team.
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