Customer Service Specialist

2 weeks ago


Whitestown, United States Westfield Outdoor Inc. Full time

Job Description

Job Description

We are seeking a Customer Service Assistant to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Prepare and process parts to ship to customers Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Working knowledge of Microsoft Office programs must live in the Indianapolis area must be able to lift 75 lbs.

Company Description Westfield Outdoors, Inc. is a leader in the outdoor product industry. Our primary categories include camping, beach, hunting, fishing, and patio furniture, as well as tents, coolers, back-to-school backpacks, and hiking packs. Westfield provides in-house design, engineering, content development, and graphic services to deliver product solutions that speak directly to the outdoor enthusiast. As a company, we are extremely focused on maintaining a fun, yet focused work environment that is inspired by discovery and adventure in the outdoors. Westfield Outdoors is in search of a self-motivated individual to join our WHITESTOWN, IN team.

Company Description

Westfield Outdoors, Inc. is a leader in the outdoor product industry. Our primary categories include camping, beach, hunting, fishing, and patio furniture, as well as tents, coolers, back-to-school backpacks, and hiking packs. Westfield provides in-house design, engineering, content development, and graphic services to deliver product solutions that speak directly to the outdoor enthusiast.\rAs a company, we are extremely focused on maintaining a fun, yet focused work environment that is inspired by discovery and adventure in the outdoors.\rWestfield Outdoors is in search of a self-motivated individual to join our

WHITESTOWN, IN team. #J-18808-Ljbffr


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