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Application Engineer

4 months ago

Glendale Heights, United States Climate Pros Full time
Job Description

Climate Pros LLC is a leading and growing commercial refrigeration and HVAC company; as an Application Engineer, you serve as the liaison between our Sales Team, project managers, and our customers; you will have an essential part in our organization to help grow and increase market share. Climate Pros is known throughout the industry for creating a Great Company for Great People.

Duties and Responsibilities:

Technical Excellence:

  • Provide technical support to sales team, service, Project managers and Customers and internal departments.
  • Advise and assist Sales, Service and project managers on product technical details, application requirements, part specifications and substitutions etc. and obtain solutions of specific application problems.
  • Deliver technical training support to internal and external personnel when required.
  • Determine accurate information and calculations as associated with each engineering assignment.
  • Develop effective strategies based on thorough analysis of project variables, thus maximizing the likelihood of winning jobs.
  • Maintain a log of projects that you are assigned or associated with in EXCEL format
Customer Support:
  • Serve as the liaison between external customers and internal departments.
  • Evaluate needs of the customer and provide technical solutions that best fit the company's product portfolio.
  • Listen, understand, and convey customer requirements.
  • Provide product support information/ direction from existing manuals, bulletins, and guides.
  • Respond to quote requests (functional, technical, and pricing elements) in a timely manner.
  • Assist in pricing of specific systems, coils, condensers, gas coolers, ETC.
Documentation and Continuous Improvement:
  • Identify opportunities for process improvement and streamlining technical support procedures.
  • Assist in providing submittals for project that you are assigned, complete energy forms, applications, and submittals as it pretrains to specific projects.
  • Participate in other duties that relate to the overall goals of the department as assigned.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.

Desired Skills, Certifications, and Education:
  • Bachelor's degree in mechanical engineering or 5 years work related experience.
  • Engineering License is a plus i.e., PE-Mechanical Engineering.
  • Minimum of 2 years of experience in commercial/industrial refrigeration and HVAC or related field
  • Strong computer skills and knowledge of Microsoft Office software, Excell, Word, MS Teams, AutoCAD
  • Fundamental knowledge in heat transfer, thermodynamics, and fluid mechanics
  • Familiarity with HVAC and refrigeration systems, ammonia and Co2 refrigeration systems a plus
  • Ability to read engineering drawings.
  • Good understanding of technical and commercial project variables with the ability to proactively initiate action based on that understanding.
  • Strong technical aptitude
  • Effective communication skills, both verbal and written
  • Familiarity with electronic control systems i.e., Danfoss, CPC, Carel, Dixell, ETC
  • Be an honest team player, growth-oriented, and able to do whatever it takes; safely


Physical Requirements and Working Conditions:
  • Remote working environment optional. Occasional office visits to our branches, customers, and job sites. See www.climatepros.com for branch locations.
  • Minimum travel may be required. Less than 20%


EEO Statement

Climate Pros is an equal opportunity employer committed to creating a diverse and inclusive workplace. We value and celebrate the unique perspectives and contributions of individuals, and we prohibit discrimination and harassment based on any protected characteristic as defined by applicable federal, state, and local laws.