Senior Systems Engineer

2 weeks ago

Durham, United States Fidelity Investments Full time
Job Description:

Position Description:

Provides system production support using Cloud-based technologiesSaaS solutions for Cloud providers. Coordinates work flows using Continuous Integration and Continuous

Deployment (CI/CD) pipelines and associated technologies. Scripts in PowerShell, Python, and Java. Supports application production using Docker, Cloud-computing, and Cloud services platforms - Amazon Web Services (AWS) and Azure. Supports technology issues using Ping, Traceroute, DNS, routing, search, and analytics enginesSplunk and ELK. Provides operational supportinfrastructure, Cloud enablement, platform engineering, environment management, incident, and deployment support.

Primary Responsibilities:

  • Engineers, modernizes, and supports software applications to provide critical production support.
  • Promotes Agile leadership behaviors to evolve and sustain innovative Agile culture.
  • Coordinates technology environment stability and availability.
  • Implements Information Technology Infrastructure Library (ITIL) practices, DevOps, and Site Reliability Engineering (SRE) practices and principles to best deliver software applications.
  • Supports workflow design, data analysis, and requirements identification/specification for applications.
  • Analyzes information to determine, recommend, and plan computer software specifications on major projects and proposing modifications and improvements based on user need.
  • Develops software system testing and validation procedures, programming, and documentation.
Education and Experience:

Bachelor's degree (or foreign education equivalent) in Computer Science, Engineering, Information Technology, Information Systems, Mathematics, Physics, Information Assurance, or a closely related field and three (3) years of experience as a Senior Systems Engineer (or closely related occupation) providing production and operational support for mission-critical client/server business applications within an enterprise infrastructure.

Or, alternatively, a Master's degree (or foreign education equivalent) in Computer Science, Engineering, Information Technology, Information Systems, Mathematics, Physics, Information Assurance, or a closely related field and one (1) year of experience as a Senior Systems Engineer (or closely related occupation) providing production and operational support for mission-critical client/server business applications within an enterprise infrastructure.

Skills and Knowledge:

Candidate must also possess:
  • Demonstrated Expertise ("DE") providing installation and upgrade support to development teams during migration of on-premise, in-house, and vendor-based applications to AWS Cloud platforms; performing down and up scaling, using AWS servicesElastic Cloud Compute (EC2) and Auto Scaling Groups; and building performance data dashboards and application performance monitors, using Splunk and Datadog.
  • DE troubleshooting production incidents, using Web and desktop based client applications hosted on-premise and on public Cloud platforms; scripting and executing stored procedures or functions in Oracle and Snowflake databases; performing deployment management using Udeploy, Jenkins, and Concourse; and performing deployment management integration using HashiCorp and Vault.
  • DE writing scripts to accomplish workflow automation, using Python and PowerShell; performing process automation using Ansible and Rundeck; and integrating data and process flows with on-premise API's for reporting and data management.

#PE1M2

Certifications:

Category:

Information Technology

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

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