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Operations Quality Manager

4 months ago

Andover, United States RTX Full time

Date Posted:2024-06-07Country:United States of AmericaLocation:MA101: Andover MA 350 Lowell St Essex 350 Lowell Street Essex, Andover, MA, 01810 USAPosition Role Type:OnsiteAt Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.We are seeking an Operations Quality Manager. This individual will be responsible for the development and implementation of strategic quality planning and will lead improvements to the quality and reliability of deliverable products, management of internal and external customer relationships, ensure program compliance to the Quality Management System (QMS) requirements, support all product lifecycle phases, partner with various program leaders and teams, lead Quality personnel activities and development, and implement functional initiatives for prevention and/or early detection of manufacturing process defects.What You Will Do:Systematically translate, analyze, and prioritize customer needs, legal and contractual requirements, and company policy and objectives into quality performance standards and operational definitions for the affected performing Integrate performance and conformance verifications such as First Articles and audits throughout value stream processes to prevent quality escapes, optimize throughput and assure on-time delivery of products and services. Perform analysis of nonconformities to: characterize causes as routine (common) or exceptional (special); and develop effective containment and elimination plans Lead and mentor a team of Quality engineers and provide project status to Operations and Program Quality Leadership teams. Baseline factory metrics (Scrap, Rework, FPY, TUH, etc.), identify top drivers, forecast future demand for top drivers and identify areas of opportunity for improvement. Engage MFG DPT teams to ensure alignment on top priorities (using baseline data and future forecast) to drive containment, Root Cause Analysis and associated Corrective Action Implementation. Perform process walks, operator observations, and lead MFG team discussions to drive process enhancements to reduce variation. Help drive standardize data entry to improve data analysis cycle time. Lead/Drive Advanced Product Quality Planning (APQP) initiatives (PFMEA, control Plans, SPC, etc.) using baseline metrics and future demand. Identify supplier escapes/issues and ensure proper containment and backflow to the Supplier Quality Management team. Calculate Return on Investment (ROI) and get alignment from Program and MFG teams for identified CI project opportunities. Perform verification and validation of improvements to understand effectiveness. Identify opportunities for improvements to be leverage across similar process/assemblies as well as other programs. Qualifications You Must Have: Bachelor's in Science, Technology, Engineering, or Mathematics (STEM) or other technical field of study Minimum of ten (8) years related Quality Engineering experience. Manufacturing process knowledge (assembly, inspection, test) Previous experience managing cross functional process improvement teams with technical expertise. Experience with industry technical standards Experience in identifying root cause and initiating/implementing effective short-term and long-term corrective actions. Experience in development/usage of Quality metrics that may be used to drive true root cause and long-term corrective action, and in the identification/institution of perceptive verifications. Ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance. Qualifications We Prefer: Demonstrated knowledge of key process characteristics and ability to implement effective process control techniques. Strong familiarity with ISO 9001 and/or AS9100 quality management systems CORE, Six Sigma, Shainin Red X, ASQ Certifications Proficient in the use of pareto analysis, cause/effect diagrams, process mapping Experienced in Product/Process Failure Modes & Affects Analysis, Regression Analysis Knowledge of Measurement System Analysis and Design of Experiments Able to facilitate cross-functional teams in systematic improvement activities (e.g. 6-sigma, lean manufacturing) Proficiency in all Microsoft Office applications Understanding of MRP and Shop Floor Management Tools (PRISM, VM) Experience interpreting drawings, work instructions, Bill of Materials (BOMs), consumable materials control, process disciplines and tool control. What We Offer:Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.Learn More & Apply NowRTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses - Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA. To realize our full potential, RTX is committed to creating a company where all employees are respected, valued and supported in the pursuit of their goals. We know companies that embrace diversity in all its forms not only deliver stronger business results, but also become a force for good, fueling stronger business performance and greater opportunity for employees, partners, investors and communities to succeed. What We Offer: Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.The salary range for this role is 96,000 USD - 200,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.Privacy Policy and Terms:Click on this link to read the Policy and Terms