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Parts Counterperson

3 months ago

Orlando, United States Orlando MINI Full time
Parts Counterperson

Fields Auto Group is looking for a Parts Counterperson to help support our team and provide customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.

FIELDS AUTO GROUP
Fields Auto Group believes that employees are our greatest asset. As such, we treat all team members with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort. If our current openings don't match your skill-set and you have an interest in working with the Fields Auto Group, please contact us at careers@fieldsauto.com.

What We Offer
  • Medical
  • Dental
  • Vision
  • Paid Time off Available after only 90 days of employment
  • Short and Long Term Disability
  • Paid Basic Life Insurance
  • 401(k) Plan
  • Competitive wages
  • Growth opportunities
  • Employee vehicle purchase plans
  • Family owned and operated
  • Health and wellness
  • Discounts on products and services
Responsibilities
  • Oversee the parts sales process from start to finish
  • Communicate with customer on parts status
  • Communicate with staff and customers in a friendly and professional manner.
  • Be able to read and understand the parts catalog when looking up parts.
  • Answers phone calls, providing price quotes and other information
  • Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
  • Provides high level service to internal and external customers.
  • Pulls and fills orders from stock
  • Maintain a weekly bin checks to ensure accuracy of stock.
  • Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
  • Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
  • Make sure all internal requests for parts are billed on service repair order.
  • Receives payment from retail customers or obtains credit authorization.
  • Set up orders for daily shipment, delivery, or pick-up
Qualifications
  • Have experience with auto parts sales (preferred)
  • Are able to work in a fast-paced work environment
  • Have strong organizational and time management skills
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of the job, the employee is regularly required to stand; walk; use hands to finger and reach with hands and arms; and talk or hear.
  • The employee frequently is required to sit, stand and walk.
  • The employee must regularly lift and/or move up to 20 pounds.
  • Specific vision abilities required by this job include close vision and depth perception.
Work Environment:
  • Office setting
  • The noise level in the work environment is usually moderate.
  • The position is constantly engaged in talking and listening.
  • Standing and walking are frequently required.