Associate Patient Services Specialist

3 weeks ago


Napa, United States Providence Health & Service Full time

Performs all registration functions for patients. This includes collecting accurate demographic information, verifying insurance benefits and eligibility, obtaining authorization/pre-certification for services provided, and collecting patient liability prior to or at the time of service. Greets and serves patients in a professional, friendly, and respectful manner to promote sacred encounters. Performs duties under moderate supervision. Providence caregivers are not simply valued - they're invaluable. Join our team at Queen Of The Valley Medical Ctr and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required qualifications: * Coursework/Training: Completion of a medical terminology class, or ROP, or 2 years of experience that demonstrates knowledge of CPT and ICD-9 coding * Coursework/Training: Successful completion of the Patient Access Training modules within 90 days of obtaining position * 1 year experience in a healthcare or customer service setting Preferred qualifications: * Clerical experience in a medical setting Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.



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