Front Desk Supervisor

2 days ago

Valencia, United States Excel Hotel Group Full time
Job SummaryEnsures the efficient and effective operation of the Front Desk department of the hotel. Guides and directs line staff to achieve established goals and objectives. Ensures total guest satisfaction through employee training, motivation, and performance management.

Responsibilities
  • Welcomes guests in a friendly, prompt and professional manner.
  • Schedules, coordinates, directs and delegates work to Front Desk department associates.
  • Manages the performance of Front Desk agents, coaching and counseling as deemed to be appropriate and conducts annual performance reviews.
  • Trains new employees on compliance with company, hotel, and brand standards.
  • Makes recommendations for disciplinary action of employees as appropriate.
  • Maintains good working relationships and communications with all departments.
  • Verifies accurate room status information is maintained and properly communicated according to the procedures established.
  • Resolves guest complaints quickly, efficiently and courteously.
  • Updates, maintains, monitors and prepares group information and requirements, including relaying the appropriate information to relevant departments.
Qualifications
  • 1-2 years customer service experience.
  • Ability to stand for 8 hours
  • Basic knowledge of computers and software including ability to use e-mail, word processing, spreadsheet software and hotel management system.
Benefits/Perks
  • Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates
  • We offer an excellent travel discount program.
  • Opportunity to grow, we promote from within

Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company

Compensacin: $19.50 per hour

Somos un empleador con igualdad de oportunidades y todos los candidatos calificados recibirn consideracin por el empleo sin distincin de raza, color, religin, sexo, origen nacional, estado de discapacidad, estado de veterano protegido o cualquier otra caracterstica protegida por la ley.

  • Front Desk Receptionist

    4 days ago

    Valencia, California, United States Excel Hotel Group Full time

    Job SummaryExcel Hotel Group is seeking a skilled Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and seamless experience from check-in to check-out. This role requires strong communication skills, attention to detail, and the ability to work in a...

  • Front Desk

    2 months ago

    Valencia, United States Interstate Therapy Solutions Full time

    Overview (Text Only): FRONT DESK Interstate Therpay Solutions (part of the Confluent Health family) is looking for a reliable individual for our Front Desk with experience in a healthcare therapy department to join our team in Valencia! You will attend to patients on the phone and in person. Coordinate and organize appointments and documentation to...

  • Front Desk Admin Assistant

    6 days ago

    Valencia, United States New U Therapy Center & Family Services, Inc. Full time

    New U Therapy Center & Family Services is a one-stop-shop, modern, and innovative mental health clinic that offers all needed services for a person to be well and happy within one place for convenience, quality, and time-saving care and coordination. We are a multidisciplinary, multiplication, and telehealth clinic in the state of California. We are located...

  • Front Desk Coordinator

    1 month ago

    Valencia, United States LHH Recruitment Solutions Full time

    Job DescriptionJob DescriptionWe have an exciting opportunity with one of our clients in Santa Clarita, CA. A growing company is looking for a Receptionist/Admin Assistant to join their dynamic team for a temporary position 4 months! Main duties and responsibilities:• Greet visitors, answer all incoming phone calls, manage mail drop off/pick up, cater...

  • Receptionist

    3 weeks ago

    Valencia, United States Sage Staffing Full time

    A public accounting and business advisory firm located in the city of Santa Clarita is looking for a Receptionist to join their team. As a Receptionist you will be responsible for providing exceptional customer service to all clients. The front desk Receptionist, Administrative, Staffing

  • Training Supervisor

    3 weeks ago

    Valencia, United States Shield HealthCare Full time

    Job DescriptionJob DescriptionSince 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply needs of consumers and the caregiving community while maintaining a 99% overall customer satisfaction rating. Over the years, Shield...

  • Administrative Assistant for Mental Health Services

    1 week ago

    Valencia, California, United States New U Therapy Center & Family Services, Inc. Full time

    Administrative Assistant Job DescriptionNew U Therapy Center & Family Services, Inc. is a state-of-the-art mental health clinic providing comprehensive services under one roof.We are seeking a highly skilled Administrative Assistant to join our team in Westlake Village, California.This role offers a competitive hourly rate of $22.00 - $24.00 per hour and a...

  • Traveling Dental Assistant Orthodontics

    4 weeks ago

    Valencia, United States PDS Health Full time

    Now is the time to join Valencia Dental Group and Orthodontics. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today!The primary role of the Dental Assistant is to support the success of the clinicians through effective...

  • Janitor (FT) VFE - CORPORATE

    4 weeks ago

    Valencia, United States Vallarta Supermarkets Full time

    Description: Title: Janitor Classification: Non-Exempt Reports To: Engagement Manager Job Description Position Summary: The Janitor ensures our HQ office and facilities, both inside and out, are clean, organized, and welcoming. This role involves a wide range of custodial responsibilities, from maintaining high standards of cleanliness and sanitation to...

  • Traveling Dental Assistant Orthodontics

    4 weeks ago

    Valencia, United States Valencia Dental Group and Orthodontics Full time

    Description: Now is the time to join Valencia Dental Group and Orthodontics. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! Overview: The primary role of the Dental Assistant is to support the success of the clinicians...

  • Traveling Dental Assistant Orthodontics

    2 months ago

    Valencia, United States Valencia Dental Group and Orthodontics Full time

    Description: Now is the time to join Valencia Dental Group and Orthodontics. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! Overview: The primary role of the Dental Assistant is to support the success of the clinicians...

  • Lucilles BBQ

    3 months ago

    Valencia, United States Hofman Hospitality Group Full time

    Job DetailsJob Location Lucilles BBQ Valencia - Valencia, CA Position Type Part Time Salary Range $16.00 - $16.00 Hourly Job Shift Any Job Category Restaurant - Food Service DescriptionPOSITION SUMMARY The Busser is responsible for providing a clean and pleasant dining experience by clearing, sanitizing, and resetting tables, and ensuring the dining room is...

  • Lucilles BBQ

    4 weeks ago

    Valencia, United States Hofman Hospitality Group Full time

    Job DetailsJob Location Lucilles BBQ Valencia - Valencia, CA Position Type Part Time Salary Range $16.00 - $16.00 Hourly Job Shift Any Job Category Restaurant - Food Service DescriptionPOSITION SUMMARY The Busser is responsible for providing a clean and pleasant dining experience by clearing, sanitizing, and resetting tables, and ensuring the dining room is...