Clerk I

Clerk I Location: This position will work a hybrid model (remote and office) out of our Elevance Health PulsePoint location in Indianapolis, IN . National Government Services is a proud member of Elevance Health's family of brands. We administer government contracts for Medicare and partner with the Centers for Medicare and Medicaid Services to transform federal health programs. The Clerk I will be responsible for providing basic clerical activities in support of a department. How you will make an impact: Makes and receives phone calls to exchange information to accomplish tasks Routinely files work, reports, etc in case files and designated areas. Sorts, labels, alphabetizes documents/files, etc for others to execute work effort. Extracts, sorts, preps, batches and routes documents within the company as needed. Operates camera/scanner and retrieves previously scanned information as needed. Copies incoming and outgoing correspondence. Ensures rejected claims were denied correctly or determines if those claims should be matched to a member. Manually matches or denies claims that are halted in our system because of inadequate information. Navigates proprietary software systems to locate member information. Ensures compliance with HIPAA and HITRUST information security requirements to protect client information. Minimum Requirements: Requires a HS diploma or GED and related work experience; or any combination of education and experience which would provide an equivalent background. This position is part of our FGS (Federal Government Services) division which, per CMS TDL 190275, requires foreign national applicants meet the residency requirement of living in the United States at least three of the past five years. Preferred Skills, Capabilities, and Experiences: Experience in operating basic equipment required A valid state driver's license may be required. For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. If this job is assigned to any Government Business Division entity, the applicant and incumbent fall under a sensitive position' work designation and may be subject to additional requirements beyond those associates outside Government Business Divisions. Requirements include but are not limited to more stringent and frequent background checks and/or government clearances, segregation of duties principles, role specific training, monitoring of daily job functions, and sensitive data handling instructions. Associates in these jobs must follow the specific policies, procedures, guidelines, etc. as stated by the Government Business Division in which they are employed. #J-18808-Ljbffr