IT Business Partner

4 weeks ago

Parsippany, United States Zoetis Full time

Position Summary:

The IT Business Partner will work closely with Human Resource leaders to maximize the impact of IT capabilities on business performance and ensure IT services meet business needs and objectives.Reporting to the Head of Enabling Functions Business Partner lead, this person will play a critical role to ensure the Human Resource function leverages technology solutions to achieve business objectives.

This position will work closely with other Zoetis Tech & Digital (IT) functions including the Digital, Data & Analytics, IT Compliance, Infrastructure, Operations, Project Management Office along with business colleagues and 3rd party Providers to plan, define and execute all design and development related activities.

  • Act as the senior IT advisor to Human Resource leadership
  • Manage team of 1 - 3 colleagues that support Human Resource technologies solutions
  • Drive business process improvement and automation using new and existing IT capabilities
  • Identify potential new business capabilities to be enabled and implemented leveraging technology
  • Facilitate and become the liaison for communications between IT and the business
  • Participate in the development of IT business strategies and plans that support the long-term Human Resource vision
  • Participate in the enterprise portfolio and budget development process by representing business priorities and objectives
  • Develop, manage, and own approved budget spends, update forecasts and ensure actual expenses are properly captured and accounted throughout project timelines
  • Participate in business leadership team meetings to better understand potential issues or opportunities
  • Develop and manage Human Resource project portfolios while providing consistent, open communication with the IT Head of Enabling Functions and Human Resource leadership team to ensure agreement on approach
  • Develop business/functional cross platform solution requirements
  • Assure delivery of IT solutions and services, and owning resolution of delivery issues

Qualifications:

  • Proven ability to establish and maintain long term relationship with senior leaders in both IT and business groups
  • Requires experience in enterprise level IT Organization
  • Excellent follow-through on detailed tasks
  • Must possess organizational proficiencies to multi-task and work in a fast-paced environment under limited supervision
  • Must be highly motivated, self-starting, and committed to achieving results and have a strong sense of ownership and follow-through to resolution
  • Experience in Service Delivery Management
  • Requires a thorough understanding of Scorecards, Dashboards, SOWs, SLAs, OLA's and Performance management Metrics

Education & Experience:

  • Bachelor's Degree required
  • 10-12+ years of experience within IT and/or as part of a Human Resource function
  • Strong interpersonal and communication skills, both written and verbal
  • Demonstrated ability to absorb and analyze new technologies and business processes
  • Strong knowledge with enterprise applications used to support the business function
  • Proven ability to interface with personnel at all levels, including senior leadership executives
  • Prior experience in partnering with the Human Resource function to define and deliver technology solutions

Knowledge, Skills, Ability Requirements:

  • Communication Skills: Must be able to communicate effectively to be able to participate in business discussions and planning sessions
  • Negotiations Skills:Must possess strong negotiations skills when building agreements and contracts with the business
  • Relationship Management:Must maintain a strong positive relationship with senior level business owners; should be seen as a partner and advisor and should work to maintain high customer satisfaction
  • Influence:Must be able to effectively market and sell IT services to the business units
  • Strong working knowledge of Workday, enterprise LMS applications (Success Factors preferred) and enterprise Workforce Planning capabilities
  • Industry/Business Knowledge - Should understand issues and trends facing the Animal Health industry in addition to issues specific to their aligned business unit
  • Tech-Savvy - Should be able to speak intelligently on the advantages and disadvantages of a broad range of technologies and services provided
  • Human Resource Management - Should be able to assist in developing business cases for IT solutions

Travel:

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