Manager, Work Scheduling

3 weeks ago

Pittsburgh, United States Duquesne Light Full time

Overall Purpose:

Accountable to ensure the Companys annual asset work plan is completed on time and on budget within company quality and safety standards. Accountable to develop strategies to ensure the most effective/efficient use of resources to meet Company objectives and customer expectations for timely service connection and restoration.

Location: Hybrid, District office or Woods Run Complex in Pittsburgh, PA

Job Responsibilities:

Scheduling:

  • Direct a team of work plan schedulers in the scheduling of all the Companys substations (including Telecom) and underground and overhead transmission and distribution construction and maintenance activities.
  • Manage the creation of work assignment schedules from a global perspective for all field workers.
  • Monitor capital construction work in progress and ensure work requests are pointed to the correct funding project number and are closed out in a timely manner after completion.

Resources:

  • Direct strategic planning to analyze workload requirements and available resources with the Scheduling team on a minimum of a two week ahead schedule.

Work Plans:

  • Directs a team of Schedulers to execute the prioritization of work that is within the company work plans.
  • Manage the tracking of the craft schedules which includes maintenance activities, customer commitments, and capital projects.
  • Work in partnership with Field Operations, Engineering and others throughout the organization to ensure work is aligned with the corporate Business Plans, and information is shared seamlessly for the most accurate dissemination of work prioritization, in-service dates and manhour estimates.

Management and Leadership:

  • Provide scheduling group personnel effective performance counseling and frequent coaching on performance.
  • Create development and training plans for personnel and ensure personnel complete assigned development activities.
  • Oversee groups administration, budgets, expenses and performance plans.

Work Plan and Scheduling Tools:

  • Manage the software scheduling tool for the planning and scheduling of engineering and construction resources.
  • Continuously evaluate tool(s) in use and ensure the right tool is being used and that it is being used effectively.

Productivity Monitoring:

  • Monitor and achieve targets for scheduling productivity measures such as Schedule Adherence.
  • Monitor and partner with other groups to assist with development or execution of productivity measures for field workers and engineering groups.

Education/Experience:

  • Bachelors of Science in a related field, such as engineering, business related field or technical field required
  • Minimum of seven (7) years of experience in construction, engineering, or operation of transmission and distribution assets, and management experience; or a commensurate combination of education / experience is required.
  • Prior experience supervising or managing a team is strongly preferred.

Skills:

  • Ability to plan and direct the work of others.
  • Strong interpersonal and communications skills.
  • Ability to analyze and develop strategies to effectively schedule multiple projects.
  • Outstanding oral and written communication and the ability to effectively interact with all levels of management and employees, as well as external customers.
  • Ability to work independently while keeping key constituents and stakeholders informed and appropriately involved.
  • Excellent management, decision-making, and interpersonal skills.
  • Holds others accountable appropriately.
  • Ambition to grow.

Must possess a positive attitude and strong values that fit with DLCs core values:

  • Energized to shape the future;
  • Bold in thinking and exploration of new possibilities;
  • Collaborative in approaching all challenges;
  • Responsible in commitment to safety, management of assets and finances and interaction with others;
  • Selfless in serving the community, both on the job and through volunteerism.

Physical Requirements:

This position requires driving to various job sites, many of which are unimproved. Review of the work requires walking and climbing inside energized substations, unimproved sites, on city streets. The environment subjects the incumbent to continuous exposure to construction site dust, dirt, outdoor cold, fumes, liquids, noise, and street traffic.

Hybrid Work

Position follows our hybrid work model, with a minimum of two days working in the office and the remaining days working remotely. Reporting location and frequency may be subject to change based on job role and department needs.

Storm Roles

All Non-Union Employees will serve in storm roles as appropriate to their role and skillset. Please be sure to discuss storm roles with the hiring manager for this position, as duties can vary across the Company. Examples of storm roles could include but aren't limited to duties such as: working with operations for service center support or with the communications, customer service or government affairs teams to respond to public and customer requests for information, etc.

Data Governance

Utilize data to make business decisions as appropriate for the position, support data stewardship activities and partner with IT on underlying data needs.

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