Customer Service Representative

1 month ago

Shreveport, United States Advantage Resourcing Full time

Advantage Resourcing is hiring a Customer Service Representative in Shreveport, LA, and we're eager to help you reach your career and financial goals If you're passionate about helping others, delivering exceptional service, and thrive in a fast-paced environment, we want to hear from you. Apply today and join a team that's committed to your success

Pay: $15 - $18/hr

Shift Requirements: Must be available to work various shifts, including evenings, weekends, and holidays.

As a Customer Service Representative, you'll be the first point of contact for hundreds of businesses and organizations across various industries, including healthcare, legal services, property management, and more. Our agents play a crucial role in helping clients by answering inbound calls, taking accurate messages, and delivering them according to client instructions-whether the message is routine or urgent. You'll work in a computer-based environment, handling calls with professionalism and courtesy.

Your role will include:

  • Taking and delivering messages accurately and in a timely manner
  • Answering inbound calls from clients in various industries, such as doctors, lawyers, and property managers
  • Managing urgent calls, such as connecting medical professionals to emergency teams, while maintaining high standards of professionalism
  • Following client instructions carefully, ensuring confidentiality and attention to detail
Requirements:
  • Clear speaking voice with minimal regional accent
  • Basic computer skills & ability to type 40 WPM
  • Flexible schedule, including evenings, weekends, and holidays
  • Reliable and punctual, with good communication skills
  • Ability to complete on-site training in Shreveport, LA, with potential to transition to remote after 3-month probation
  • Strong English comprehension (written & verbal)
  • Empathy and professionalism when handling sensitive situations
  • Positive attitude with a customer-first approach
  • 2+ years of customer service experience (preferred but not required)
The services you offer are not without uplifting benefits to show our appreciation for your time and energy Payday every single Friday by direct deposit or pay card. You will have access to a dedicated local team that cares about your success and is here to support you every step of the way. Don't forget about our employee discounts and referral bonus potential. We offer medical, dental, vision, and 401K options to suit you and your family's needs.

Ready to take the next step in your career? Click 'Apply Now' to submit your application A dedicated recruiter will reach out to discuss this exciting opportunity and help you get started. We look forward to working with you

After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

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