HR Service Center Representative
4 weeks ago
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
Description
You are looking to work in the Human Resources field and join an industry leading company that is working toward being the world's premier timberlands and forest products company. You have a strong work ethic and want exposure to a broad scope of HR practices and policies. You are a team player and want to be part of a highly collaborative Employee Service Center team which is a trusted and valued HR resource for Weyerhaeuser employees.
You enjoy helping others, bring an outstanding service attitude and have one or more years customer service experience. You are organized and an effective multi-tasker that can work through competing priorities and easily refocus on the next task at hand. You thrive in a collaborative, faced pace team environment but can also work independently as needed. You are analytical and creative when seeking solutions. You love technology, have a strong systems aptitude and data entry experience with outstanding attention to detail. You want to work for a company that invests in developing employees and provides opportunities to advance in your career. Come grow with us
This role supports employees across the continent, and your day will start as early as 6:00 am. This is a hybrid role which requires you to work a minimum of one day a week in our Seattle Headquarters building in Pioneer Square, two blocks from King Street Station.
Primary Responsibilities
- Respond to employee, manager and HR inquiries regarding pay, benefits and HR policies/processes.
- Complete HR transactions within established service level agreement standards.
- Document and track issues in case management system.
- Prepare and mail benefit related communications.
- Provide transactional and administrative support for HR systems and business processes.
Additional Qualifications/Responsibilities
Qualifications
Experience: At least one year of customer service experience with data entry. Have this experience with payroll, benefits or HR exposure? We can't wait to talk to you
Breadth: We are looking for someone with analytical abilities to solve problems and deliver high volume and high-quality work.
Drive: Focused and ambitious, we need a teammate unafraid of new ideas and willing to jump into learning the role wholeheartedly.
Core Skills: Accelerated ability to multi-task and easily adjust priorities and focus. Sharply honed communication skills - both written and verbal. Professionally handles sensitive and confidential information.
Soft Skills: Act with urgency, identify simplifications, be a supportive teammate, demonstrate initiative
Technical Skills: Technically agile and able to learn new systems quickly. Proficient with Microsoft Office - Excel, Word, PowerPoint, Outlook. Previous PeopleSoft, Workday or UKG experience a plus.
Education: Associate Degree or higher
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