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Installation Field Service Engineer

3 months ago

Long Beach, United States SLM Solutions LLC Inc Full time

BENEFITS: Comprehensive health coverage including medical, dental, and vision. 401(k) plan with a 4% company match. Paid holidays and paid time off. Gym reimbursement. Tuition reimbursement. Company-paid disability and life insurance. POSITION DESCRIPTION: As an Installation Service Technician in the metal additive manufacturing industry, you will play a crucial role in installing, calibrating, and maintaining our advanced 3D printing systems at client sites. You will work under the guidance of the Installation Manager to ensure successful installations and provide ongoing technical support to our customers. This role is essential in ensuring that our customers can effectively integrate and operate our 3D printing systems. Key Responsibilities: Install and set up metal additive manufacturing systems at customer sites, ensuring all components are correctly assembled and calibrated. Perform calibration and testing of the 3D printing systems to ensure optimal performance and accuracy. Provide technical support and troubleshooting during and after installation, addressing any issues that arise. Train customers on the operation and maintenance of the 3D printing systems, ensuring they can use the equipment effectively. Maintain detailed records of installations, calibrations, and customer interactions, and report any issues to the Installation Manager. QUALIFICATIONS AND REQUIREMENTS: Associate degree or technical diploma in Mechanical Engineering, Electrical Engineering, Industrial Technology, or a related field. Minimum of 3 years in a technical or field service role, preferably in the metal additive manufacturing or similar high-tech industry. Strong technical skills in mechanical and electrical systems, excellent problem-solving abilities, good communication skills, and the ability to work independently and as part of a team. Willingness to travel frequently to customer sites, both domestically and internationally. HOW TO APPLY: Apply directly via our online application tool. Unfortunately, we cannot consider applications by e-mail. We look forward to your application. If you have any further questions, please feel free to contact us. Your HR Recruiting Team Nikon SLM Solutions AG #J-18808-Ljbffr