Lead Custodian

Overview:

Assignments for this position come from the Operations Infrastructure and Support Manager or Maintenance Supervisor. Responsible for directing the work of approximately 10 associates and monitoring/documenting work quality and output. This position requires the use and training of all cleaning equipment, such as, mops, floor scrubbers, buffers, vacuum cleaners, and plungers, in addition to cleaning chemicals and knowledge of best-practiced cleaning methods. May be required to work with hazardous materials and be fit tested for respirator use. Responsible for ensuring material safety data sheets are available for all products used by custodians, interpreting them when required and verifying compliance by custodians with specified requirements. Communication is vital in this position, therefore, the wearing and use of a 2-way radio, use of e-mail, and voicemail are required, and the wearing of a cell phone may also be required.

May be required to be certified to operate a forklift or other powered industrial truck. Critical contacts are the customer (the individual whose area is being cleaned or Operations), Maintenance, Loss Prevention and Transportation. The Lead Custodian assists Maintenance management in accomplishing department goals by coordinating the activities of Custodians to achieve the highest possible level of productivity and service. In addition, the Lead Custodian performs all the tasks of a Custodian.

Core Accountabilities:

• Monitor the quality and output of custodians
• Perform custodial duties such as, empty trash, dust and clean various surfaces, vacuum floors, operate floor care equipment, and all other tasks assigned
• Aid supervisor in the assignment of daily work and equipment set up, inventory, and aid Supervisor in ordering supplies, and deliver supplies to associates
• Maintain work schedules, ensuring completion of department workload. Liaison between Supervisor and other departments, as well as external vendors
• Assist in the operations of Universal Waste Room and serve as the back-up contact
• Train custodians on the best methods to complete specific cleaning tasks and on the various housekeeping equipment.

Leadership Expectations:

• Operate with the highest level of conduct, integrity, and confidentiality, setting the example for leaders and associates.
• Develop and nurture strong cross functional partnerships, driving business results and inspiring a culture of transparency, collaboration, and accountability.
• Serve as a PACSUN advocate in the industry and marketplace.

Education/Experience Required:

• 2 years commercial cleaning experience
• High School Diploma or equivalent
• Good communication, both verbal and written
• Good leadership skills
• Ability to motivate and encourage others
• Ability to prioritize tasks while remaining flexible
• Problem solving and organizational abilities
• Knowledge of all cleaning methods, products, and equipment
• Ability to perform multiple tasks simultaneously
• Detail oriented
• Able to stand or walk for extended periods of time
• Able to bend, stoop and work above the shoulder level.
• Ability to lift up to 75 lbs.
• Flexibility to work overtime and/or an adjusted or split schedule as needed
• Knowledge of Groveport facilities
• Working knowledge of computers

Physical Requirements:

• The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job.
• Able to type on keyboard and use handheld scanner
• Able to view and read details on a computer monitor
• Able to stand and walk for 8-10 hours continuously on concrete floors
• While performing the duties of this job, the associate is regularly required to climb, bend, stretch, talk, hear, push/pull, squat, twist, turn, stoop and use hands to handle or feel; as well as reach with hands and arms to reach above shoulder/head level and/or overhead
• Able to lift over 25 lbs on a continual basis and display safe working behaviors
• Able to read, in some cases small print, numbers and letters and identify colors
• Able to communicate with co-workers and supervisory staff

Position Type/Expected Hours of Work:

This is a full-time position. As an International Retailer, occasional evening and/or weekend work may be required during periods of high volume. This role operates in a professional office environment and routinely uses standard office equipment.

Other Considerations:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.