Director, Payer Network Management
4 weeks ago
The Director, Payer Network Management will supervise the development and maintenance of strategic business relationships with healthcare reimbursement entities to support the financial performance and market share goals for CND's evolving portfolio of world-class cutaneous neurodiagnostics products. This position will be responsible for developing and sustaining the required infrastructure to thrive in the ever-changing managed care environment and ensure timely and efficient enrollment with payers including managed care plans, Medicare, Medicaid, commercial plans and other programs. Responsibilities include but are not limited to supporting managed care contracting negotiations, operations and maintenance of the contract management database and contracting calendar. In addition, the Director will play a primary role in all financial analysis related to the development of new and existing contracts and be part of the Company's Pricing & Contracting (P&C) Committee.
Job Responsibilities:
Conduct managed care contracting related research and analysis, including developing compensation/reimbursement models and parameters consistent with guidance form the P&C Committee. Evaluate best-fit options for continued negotiations. Design statistical and financial reporting models to appropriately evaluate the financial and market share contribution of each payer. Prepare executive summaries and recommendations, and interface closely with CND's Finance & Strategy team.
Investigate and resolve payer related payment and billing delays at the request of the VP, RCM. Ensure carved-out services are billed as appropriate and in accordance with procedural requirements of the contract. Monitor reimbursement and capitation requirements.
Ensure that revenues from health plan/IPA/third-party contracts are optimized for CND's cutaneous neurodiagnostics products; renegotiate agreements as necessary, monitor incentive reimbursement, monitor value-based incentives/quality initiatives programs.
Communicate with the organization all updates regarding new and existing contracts. Complete applications for ERA, EDI, and EFT. Help oversee and guide staff and consultants who serve as technical resource for key projects including CND teams and RCM end-users for database and/or interface requirements, specifications, and implementations.
Coordinate monthly/quarterly payer meetings as needed to support CND in achieving continuous reimbursement and resolving specific payer issues.
Establish and maintain relationships with State and Federal government agencies, health care associations regarding issues pertaining to managed care programs to maintain pertinent knowledge about the changing healthcare/managed care environment affecting the organization.
Work with IT and other departments to coordinate utilization reporting process that monitors contract compliance.
Ensure health plan compliance with all applicable laws and regulations as well as CND policies.
Prepare and present analytics and statistics that promote effective revenue maximization.
Assist the VP, RCM with other duties and reports as needed.
Knowledge, Skills & Experience:
Minimum 5+ years' experience as a healthcare services and payer contracting leader for novel products and services; diagnostics industry experience highly preferred.
3-5 years of progressive experience in managed care or equivalent health care management.
Ability to perform contract analysis/negotiation of healthcare managed care contracts leading to favorable reimbursement rates.
Knowledge of Medicaid and commercial insurance practices
Excellent written, verbal, and interpersonal communication skills are essential, and one must communicate technical concepts clearly to a diverse audience.
Requires a high level of problem solving and analytics skills.
Must be highly proficient in Excel and data analysis.
Strong computer-based skills, specifically with Salesforce, Medisoft, and Microsoft programs.
Education, Certifications and Licensures:
BA or BS in Business Administration, Finance, Healthcare Administration
10+ years of experience in a similar leadership role may be substituted for educational requirement
Other:
This position is based in Scottsdale with flexibility for remote work and some travel to our headquarters located in Atlanta, GA (as determined and approved by the VP, Revenue Cycle Management).
Open to considering candidates in Atlanta, GA, or other remote locations
15-20% out of state travel required
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