IT Support Specialist
3 weeks ago
Job Description Job Description Rezolut /IT Support SpecialistRezolut is a national emerging provider of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide top-notch patient care partnered with innovative technology to achieve better health outcomes.We are seeking a full-time IT Support Specialist to assist in supporting our medical imaging centers. Applicants should have strong customer service skills and experience troubleshooting Microsoft Desktop systems and applications. Experience supporting general networking, Microsoft Server operating systems, and virtualization is a plus.The ideal candidate will be located in the New York City metro area. The position is on-site .Essential duties and skills include:Strong Customer Service SkillsProviding Level 1 and Level 2 Remote and Onsite technical support to clients.Works effectively within a team structure.Can effectively implement and provide support for business-class hardware/software.Work within a ticketing system and maintain a ticket queue.Maintain thorough, accurate, and up-to-date client documentation.Maintain up-to-date records of work performed on trouble tickets.Maintain a high level of customer satisfaction.Communicate effectively with users to provide updates on trouble tickets.Maintain appropriate industry skills and certifications.Ideal qualifications:2+ years experience in an IT help desk or desktop support environment or equivalent educational experienceExperience troubleshooting or supporting Microsoft platforms (e.g. Office 365, Active Directory, all current flavors of Windows)Knowledge of basic networking principles, what they mean, and how they interact (TCPIP, DNS, DHCP, LAN/WAN)Experience installing, troubleshooting, and maintaining peripherals (scanners, fax machines, printers, etc.)Experience troubleshooting standard hardware issues and running diagnosticsAn understanding of standard IT Security practices (virus remediation, firewalls, phishing, etc.)Demonstrable ability to quickly learn and support various business applicationsAn Associates or Bachelor's degree in a technology-related field1-3 years customer service experience.Healthcare support experience desirableWhat We Offer:Immediately accrue PTO as you work (Full Time6 Observed HolidaysMedical, Dental, Vision, Life and other voluntary insurances for full-time employees401(k) Retirement planEmployee Assistance Program#J-18808-Ljbffr
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Medicaid Support Specialist
4 days ago
Cohoes, United States Alta It Services Full timeALTA IT is hiring for a Medicaid Support specialist. The individual will support a fortune 100 company in the federal space. This is a great entry-level opportunity to put on your ;You will be answering inbound phone calls from Medicaid Providers for billing or enrollment. These calls are not script...
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Medicaid Support Specialist
6 days ago
Cohoes, United States ALTA IT Services Full timeCitizenship (gov requirement) Riverview Center, Menands, NY Hybrid- Twice a month Need to live in a drivable distance to Menands NY Pay $18/HR ALTA IT is hiring for a Medicaid Support specialist. The individual will support a fortune 100 company in the federal space. This is a great entry-level opportunity to put on your resume. You will be answering...
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Medicaid Support Specialist
5 days ago
Cohoes, United States ALTA IT Services Full timeALTA IT is hiring for a Medicaid Support specialist. The individual will support a fortune 100 company in the federal space. This is a great entry-level opportunity to put on your resume. You will be answering inbound phone calls from Medicaid Providers for billing or enrollment. These calls are not scripted; there is knowledge to be learned to understand...
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Medicaid Support Specialist
2 days ago
Cohoes, NY, United States ALTA IT Services Full timeALTA IT is hiring for a Medicaid Support specialist. The individual will support a fortune 100 company in the federal space. This is a great entry-level opportunity to put on your resume. You will be answering inbound phone calls from Medicaid Providers for billing or enrollment. These calls are not scripted; there is knowledge to be learned to understand...
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Support Officers
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Cohoes, NY, United States ALTA IT Services Full timeCitizenship (gov requirement) Riverview Center, Menands, NY Hybrid- Twice a month Need to live in a drivable distance to Menands NY Pay $18/HR ALTA IT is hiring for a Medicaid Support specialist. The individual will support a fortune 100 company in the federal space. This is a great entry-level opportunity to put on your resume. You will...
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Medicaid Support Specialist
3 days ago
Cohoes, United States System One Holdings, LLC Full timeALTA IT is hiring for a Medicaid Support specialist. The individual will support a fortune 100 company in the federal space. This is a great entry-level opportunity to put on your resume. You will be answering inbound phone calls from Medicaid Providers for billing or enrollment.These calls are not scripted; there is knowledge to be learned to understand and...
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Medicaid Support Specialist
4 days ago
Cohoes, United States System One Holdings, LLC Full timeCitizenship (gov requirement) Riverview Center, Menands, NY Hybrid- Twice a month Need to live in a drivable distance to Menands NY Pay $18/HR ALTA IT is hiring for a Medicaid Support specialist. The individual will support a fortune 100 company in the federal space. This is a great entry-level opportunity to put on your resume. You will be answering...
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Application Specialist
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Cohoes, United States Center for the Disability Services Foundation Full timeApplication Specialist Information Technology Cohoes, New York Salary: USD 23.02 - 29.60 Hourly Apply Description The Center for Disability Services offers hope, innovation and achievement to the people we support. For 80 years, we have been one of upstate New Yorks largest providers of programs and services for individuals who have disabilities. Many...
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Customer Service Specialist II
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Cohoes, United States System One Holdings, LLC Full timeCitizenship (gov requirement) Riverview Center, Menands, NY REMOTE-required to be on site the first day for equipment set up. Need to live in a drivable distance to Menands NY Pay $18/HR CUSTOMER SERVICE SPECIALIST II Customer Service Specialist II joining our team to provide support via the telephone and/or Internet to resolve routine issues and respond...
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Application Specialist
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Cohoes, United States Center for Disability Services Full timeThe Center for Disability Services offers hope, innovation and achievement to the people we support. For 80 years, we have been one of upstate New York’s largest providers of programs and services for individuals who have disabilities. Many of the innovative programs and vital services that we offer are not available elsewhere We are searching foran ...
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Cohoes, United States Russell Tobin Full timeJob DescriptionJob DescriptionAre you detail-oriented with exceptional analytical skills? Join our team as an Account Opening Support Specialist within Asset & Wealth Management. In this role, you will be responsible for ensuring the smooth and compliant opening of client accounts, while also providing crucial support to our operational processes.Title:...
