Seasonal Hotel Guest Service Host

3 weeks ago

Goshen, United States LEGOLAND Parks Full time

What you'll bring to the team:

Key Objectives:

  • Checks house status - check supplies to ensure that stock is enough for the expected business within the covered shift and/or for the day.
  • Obtains briefing from previous shift on outstanding matters requiring further attention.
  • Prior to arrivals, prepares all needed documents (key cards, welcome folders, etc.) to facilitate check-in.
  • Performs check-ins and check-outs efficiently, ensuring guests satisfaction.
  • Acknowledges and welcomes guests as soon as guest enters the hotel lobby area
  • Assists Guest and Kiosk for the following:
  • Guest reservation
  • Guest history
  • Guest Check-in
  • Guest Check-out

Specialized instructions:

  • Assists guests in completing registration, reviewing entries to ensure important details are included. Responsible for following up on incomplete details. (Ex: Emails & Payment)
  • Directs guests to appropriate lifts and coordinates with Bell staff to bring guests luggage to the room.
  • Review shift reports.
  • To check in guests according to procedure.
  • To handle room keys according to the procedures.
  • To be alert and ready without any delay always to provide immediate attention for approaching guest.
  • To be discreet when giving guests names and room numbers.
  • To attend departmental meeting and training programmes when requested by the management.
  • Reports to Guest Service Assistant Manager of guests complaints immediately. However, should handle minor ones so as not to delay the guests at the Kiosk.
  • To check out guests and make sure guest settles all bills upon departure.
  • To carry out any other related duties as assigned by the immediate manager.
  • Must be familiarize with all necessary operational components: Kiosk, ALICE, Radios, Opera, Key System (VingCard) Google Nest.
  • Must be able to know all Food and Beverage outlets; operational times to be able to recommend to guests.
  • To report for duty on time wearing the correct uniform and name tag always.
  • Take extreme care with personal grooming in order to maintain a consistently high level of professional appearance.
  • To make sure that all Risk Assessment hazards are complying.

Lost and Found:

  • Beware of Lost and Found procedures, at all times.
  • Immediately reports and turns over lost and found items, always.
  • Inform the Guest Service Assistant Manager if valuables are left in the open. Always follow standard procedures in handling this and similar situations .

Care of Equipment:

  • Ensures proper maintenance of equipment in the area of assignment
  • Ensures timely reporting of malfunction or maintenance deficiencies to appropriate area

Others:

  • To extend fullest co-operation to working colleagues and to coordinate and work closely with the Guest Services Assistant Manager, Bell/Valet Service, and all other departments within the Hotel.
  • To maintain cleanliness of the Kiosk area always.

Communication:

  • Interact with other departments to provide additional or specialized guest services.

HSS:

  • Ensures internal compliance with maintenance, safety and security procedures by following established ASTM (American Society for Testing & Materials International), NEC (National Electrical Code), NSF (National Science Foundation), OHSA as well as state and local codes.
  • Ensure full compliance of policies and procedures set forth within the Health, Safety & Security in the workplace and in line with the Merlin Entertainments Group Policy.
  • Understand risk assessments within own workplace and ensure reporting of any new risks to appropriate manager.
  • Compliance of safe working procedures for work activities within ones job role, but cognizant of the effects on others prior to the activity/function.
  • In cases of incidents or accidents ensure appropriate reporting is done in a timely manner to the duty manager.

(Subject to change pending Hotel Operational needs)

Pay Range:
USD $17.64/Hr.

  • Seasonal Hotel Guest Service Host

    3 weeks ago

    Goshen, United States Merlin Entertainments Full time

     Key Objectives:  Checks house status - check supplies to ensure that stock is enough for the expected business within the covered shift and/or for the day.Obtains briefing from previous shift on outstanding matters requiring further attention.Prior to arrivals, prepares all needed documents (key cards, welcome folders, etc.) to facilitate...

  • Hotel Guest Services Assistant Manager

    2 days ago

    Goshen, United States LEGOLAND Parks Full time

    What you'll bring to the team: Scope of Job: **This is a Full Time - Seasonal role (Season ends September 7, 2024)** **The Guest Services Assistant Manager will manage and oversee the hotel pool operations. They will be responsible for all aspects of guest satisfaction and care. They will foster positive relationships with our guests and take care of the...

  • Seasonal Hotel Bell/Valet

    3 weeks ago

    Goshen, United States Merlin Entertainments Full time

     Key Objectives:  To be completely familiar with all types of guest rooms, hotel facilities and house entertainment.To welcome guest at the main entrance, offering greetings appropriate to the time of dayTo explain the valet procedures and ask if guests need directionsTo assist guest with all baggage items Receives and store guest luggage and maintain...

  • Seasonal Hotel Retail Associate

    4 days ago

    Goshen, United States Merlin Entertainments Full time

    About the RoleThe Model Citizens on our Hotel team create memorable experiences for our guests who are staying over night, or for an extended period of time at LEGOLAND. Whether you are a Bellman/Valet, greeting the guests as they arrive and assisting them with their bags, or a Guest Service Host assisting with check-in, each of these incredible...

  • Seasonal Theme Park Associate

    3 weeks ago

    Goshen, United States LEGOLAND Parks Full time

    What you'll bring to the team: About the Role Pay starting at: $16.00 per hour We are seeking a Seasonal Resort Operations Associate to join our LEGOLAND New York Team. This role trains across multiple positions within a given zone to act in our most prevalent front facing customer service positions. Assignments will change daily and possibly throughout the...

  • Goshen Host

    5 days ago

    Goshen, United States Hacienda Fiesta Full time

    Do you like to SMILE! Do you want to get paid to talk to people and make them HAPPY! Then you should apply for the HOST position. Your focus will be to greet the Guests and accommodate their needs. You will be part of a team with a common goal, BE GUEST OBSESSED! And don't forget to have FUN! JOB DESCRIPTION: * HAVE FUN! * SMILE! * Be a Team player! * Make...

  • Host - Goshen Chili's - No Experience Required

    4 weeks ago

    Goshen, United States Brinker International Full time

    Role Overview Our Hosts begin each experience for every Guest that walks into our restaurants by providing hospitality and service that is absolutely Chili's. If you take pride in providing a warm welcome and love making people feel special, then we want to hear from you! * Fast hiring process * Flexible part-time or full-time schedule * Growth...

  • Photo Sales Associate

    1 day ago

    Goshen, United States Pomvom Full time

    ** This exciting job opportunity is with Pomvom! Pomvom, a global photo software company, operates out of various theme parks and attraction centers. This position is based in Legoland New York! ** Wouldn't it be exciting to work in an environment filled with fun and adventure?!? Join our Pomvom team at Legoland New York! We're looking for outgoing and...

  • Photo Sales Associate

    2 weeks ago

    Goshen, United States Pomvom Full time

    ** This exciting job opportunity is with Pomvom! Pomvom, a global photo software company, operates out of various theme parks and attraction centers. This position is based in Legoland New York! ** Wouldn't it be exciting to work in an environment filled with fun and adventure?!? Join our Pomvom team at Legoland New York! We're looking for outgoing and...

  • Photo Sales Associate

    4 days ago

    Goshen, United States Pomvom Full time

    ** This exciting job opportunity is with Pomvom! Pomvom, a global photo software company, operates out of various theme parks and attraction centers. This position is based in Legoland New York! **Wouldn't it be exciting to work in an environment filled with fun and adventure?!? Join our Pomvom team at Legoland New York! We're looking for outgoing and...

  • Photo Sales Associate

    2 weeks ago

    Goshen, United States Pomvom Full time

    Job DescriptionJob Description** This exciting job opportunity is with Pomvom! Pomvom, a global photo software company, operates out of various theme parks and attraction centers. This position is based in Legoland New York! **Wouldn't it be exciting to work in an environment filled with fun and adventure?!? Join our Pomvom team at Legoland New York!...

  • Photo Sales Associate

    16 hours ago

    Goshen, United States Pomvom Full time

    Job DescriptionJob Description** This exciting job opportunity is with Pomvom! Pomvom, a global photo software company, operates out of various theme parks and attraction centers. This position is based in Legoland New York! **Wouldn't it be exciting to work in an environment filled with fun and adventure?!? Join our Pomvom team at Legoland New York!...

  • Seasonal Retail Sales Associate

    2 weeks ago

    Goshen, United States LEGOLAND Parks Full time

    What you'll bring to the team: What youll be doing: The Model Citizens in our Retail Department have a passion for ensuring guest happiness on all levels! You will be performing a variety of duties related to the display and sale of merchandise items including preparing inventory for sale, processing sales, maintaining retail locations and ensuring positive...

  • Housekeeping Manager

    3 days ago

    Goshen, United States Seven C's Restoration Full time

    **Hotel Housekeeping Manager - 4 day work week !!!** **MUST BE BILINGUAL (FLUENT IN SPANISH)** COLLECTIVE BARGAINING AGREEMENT EXPERIENCE PREFERRED The Housekeeping Manager supports the housekeeping and laundry departments and manages all facets of the Housekeeping Department in the absence of the Executive Housekeeper, ensuring the highest level of...

  • Seasonal Costume Character Performer

    3 days ago

    Goshen, United States LEGOLAND Parks Full time

    Qualifications & Experience: Main Responsibilities: Costume Character Performance: Perform as various costume characters both indoors and outdoors in varying weather conditions. Must be comfortable wearing a full-body costume with a head and helmet. Memorize and perform blocking and choreography. Research characters personal traits and circumstances for...

  • Service Techinician

    2 weeks ago

    Goshen, United States SUNRISE SPRINKLERS Full time

    Job DescriptionJob DescriptionValid driver's license.Experience in irrigation installation, service/repair, pump maintenance, winterization and spring activation.Availability to work Monday - Friday and Saturdays during the busy seasons (Spring and Fall)

  • LP Service Tech

    4 days ago

    Goshen, United States Co-Alliance Full time

    Job Description Position Overview: The purpose of this position is to be the main point of contact for propane tank maintenance; this includes delivering, setting, installing, and servicing propane tanks. This position will assist in transporting fuel and other general maintenance, as needed. Duties and Responsibilities include but are not limited to: *...

  • Journeyman Plumber

    4 days ago

    Goshen, United States Service Experts Full time

    Position Title: Journeyman Plumber Reports To: Field Supervisor or General Manager Status: Full-time, Regular positionCategory: F-Tech-JP Location Name: United PlumbingLocation Address: 8951 W U.S. Hwy 42, Goshen, KY 40026Why You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our customers and...

  • Plumber III

    5 days ago

    Goshen, United States Service Experts Full time

    Job Title: Plumber IIIReports To: Plumbing Manager or General Manager Status: Full-time, Regular position Category: Technician Location Name: United Plumbing Location Address: 8951 W U.S. Hwy 42, Goshen, KY 40026 Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our...

  • Journeyman Plumber

    5 days ago

    Goshen, United States Service Experts Full time

    Position Title: Journeyman PlumberReports To: Field Supervisor or General Manager Status: Full-time, Regular position Category: F-Tech-JP Location Name: United Plumbing Location Address: 8951 W U.S. Hwy 42, Goshen, KY 40026 Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers...