Sales Associate

4 months ago

Salt Lake City, United States Williams-Sonoma Full time

About the Team

Our mission is to enhance the quality of our customers' lives at home We put the customer at the center of everything we do, every day Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility

About the Role

The Sales Associate - Chef provides customers with a unique shopping experience by offering excellent customer service. Utilizes effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment. Brings Williams-Sonoma to life for our customers by making it easy for them to discover products that best suit the way they cook and entertain.

You're excited about this opportunity because you will...

  • Provide informative culinary instruction and product knowledge to create exceptional customer experiences.
  • Share product benefits and testimonials as part of each culinary activity and customer interaction on the sales floor to engage customers and drive sales.
  • Plan, prepare and execute monthly culinary activity calendar, working within budget and meeting brand standards.
  • Ensure store adherences to Health and Safety codes and train other stores how to meet compliance standards.
  • Support store team with marketing and promotion of culinary programs.
  • Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards.
  • Achieve established sales and contest goals Maintain knowledge of current sales and promotions.
  • Assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
  • Utilize effective selling techniques to build multiple sales and increase productivity.
  • Demonstrate comprehensive product knowledge, including features and benefits.
  • Efficiently and accurately perform register transactions i.e. sales, returns, and exchanges.
  • Assist in implementation and maintenance of visual merchandise presentation, signage and lighting.
  • Uphold store maintenance and cleanliness standards straighten, clean and help maintain stockroom as needed.
  • Process, ticket, and restock merchandise as needed.
  • Perform other duties as assigned by management.
  • Comply with all Company policies and procedures.

Why you will love working at Williams-Sonoma, Inc.

  • We're a successful, fast-growing company with an entrepreneurial vibe
  • A technologically and data-driven business
  • Competitive salaries and comprehensive health benefits
  • We're at the forefront of tech and retail, redefining technology for the next generation
  • We're passionate about our internal and external clients and live/breathe the client experience
  • We get to be creative daily
  • A smart, experienced leadership team that wants to do it right and is open to new ideas
  • We believe in autonomy and reward taking initiative
  • We have fun

We're excited about you because...

  • Possess the ability to build sales and establish customer relationships by instructing cooking/technique classes, demonstrations and in-store events as part of Williams-Sonoma's Culinary Program
  • Love to sell, can articulate a proven ability to exceed selling goals & most importantly can close a sale.
  • Succeed in a team environment, while able to work independently & manage your own time.
  • Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box.
  • Know what questions to ask your customers in order to understand their personal cooking style & needs.
  • Enjoy discovering the customer's style, lifestyle & story to connect them to the right products.
  • Most successful when provided with clearly defined daily sales goals & metrics.
  • High school diploma or equivalent preferred.
  • 1-2 years retail sales experience (specialty retail preferred, but not required).
  • 1-2 years customer service experience.
  • Formal training or degree in Culinary Arts preferred or equivalent job experience.
  • Knowledge of Williams-Sonoma products.
  • Proven ability to prioritize and handle multiple tasks simultaneously.

Physical Requirements:

  • Ability to be mobile on the sales floor for extended periods of time.
  • Ability to operate POS system.
  • Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques.
  • Full time associates are expected to have open availability to meet the needs of the business. Casual associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and one during the week (Monday to Thursday). Associates must be available for annual inventory and entire holiday season (November and December).

*Example: Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday) If preferred, an associate can also choose to have all three shifts of availability on the weekend (Friday to Sunday) and none during the week (Monday to Thursday).

Benefits Just for You

Depending on your position and your location, here are a few highlights of what you might be eligible for:

  • A generous discount on all Williams-Sonoma, Inc. brands
  • A 401(k) plan and other investment opportunities
  • A wellness program that supports your physical, financial and emotional health
  • Paid vacations and holidays (full-time)
  • Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration

This role is not eligible for relocation assistance.

FOR SF ONLY:

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

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