Employment Specialist

4 weeks ago

Tucson, United States Lutheran Social Services of the Southwest Full time

Lutheran Social Services of the Southwest is a non-profit organization with Corporate Offices in Phoenix and Tucson and additional offices throughout Arizona.

Lutheran Social Services of the Southwest administers programs and services to help build collaborative Community Partnerships and strengthen individuals, families, and communities.

Working for our organization is a positive, challenging and rewarding experience with opportunities for personal and professional development.
Exempt: Non-ExemptBase Wage: $20.00Reports to: Employment SupervisorDepartment: Refugee and Immigration ServicesProgram: Refugee and Immigration ServicesLocation: Tucson, ArizonaPosition Type: RegularDate Reviewed: March 2023
General Description

Employment is recognized as one of the most significant elements in the successful resettlement, integration and self-sufficiency of recently-arrived refugee status individuals. Refugee employment programs are designed to help recently arrived refugees find employment and become self-sufficient within 6 months. The Employment Specialist the Employment Supervisor, other employment specialists, case managers, and other program staff to conduct intakes with employable refugee clients to identify previous work experience and skills, as well as identifying and working to eliminate any barriers to employment and providing job readiness training, job-placement, and post-placement services. The Employment Specialist also completes documentation and case notes to ensure compliance with grants and contracts, and works to build and maintain relationships with local employers in order to create a wide variety of employment opportunities for clients with different skill sets.

Essential Duties and Responsibilities include the following:
WEIGHTDESCRIPTION251. Develops new and maintains existing employer relationships to create job opportunities for clients with a variety of skill-sets, including those with limited English and limited work history, as well as those returning for job upgrade services.
2. Completes post-employment follow-up according to contractual requirements and employer requests and needs.201. Commits to LSS-SW mission and vision, including client-centered, quality service delivery and operational excellence; uphold all policies and procedures.
2. Builds strong knowledge of refugee contractual resettlement services, including case management support and state and local systems supporting refugee resettlement.
3. Provides employment services, including assessment, orientation, intake, database entry, case notes, pre-employment training, and job retention services.201. Engages refugees in employment services.
2. Accompanies refugees to job sites for potential job placement and assists them with job placement applications and other required documentation, as well as job readiness skills.
3. Provides and documents post-employment support to the client within the relevant contractual requirements to ensure job retention and success in the workplace.201. Provide all case file documentation including case notes, utilizing internal files and databases and IRIS database to document employment services.
2. Completes program/client reporting requirements as needed for contract compliance.
3. Monitors progress of Employment and Self-Sufficiency Plans for clients actively receiving services.151. Participates in regular weekly staff meetings and professional development.
2. Collaborates with designated staff members in compiling information for reporting requirements for state and national refugee resettlement program reports.
3. Participates in performance-related goal setting, program outputs to achieve program objectives (self-sufficiency and cultural and social integration).
4. Maintain an established work schedule, including a high level of self-direction and responsibility. May include state and national travel.
Supervisory Responsibilities: None.

Qualifications:
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:
•Bachelor's Degree in business, education, social work or a closely related field is preferred, or commensurate work experience.
•Interest and ability in developing new employer relationships.
•Ability to participate as a member of a team, including collaboration, cross-training, and mutual assistance.
•Provide and maintain a current Level One Fingerprint Clearance Card, clear the Department of Economic Security Central Registry Background Check and a criminal background and motor vehicle screening; must maintain valid AZ Driver's License, a clear driving record and reliable transportation for the duration of employment.
•Must have reliable transportation, a valid AZ driver license and current automobile insurance.
•Ability to work independently with high initiative.
•Ability to travel to throughout the state or nationally as requested by supervisor.

Language Skills:

Individual must have the ability to speak, read and write English to a professional standard. Ability to listen and perceive needs, working with people from diverse backgrounds non-judgmentally. Fluency in at least one other language spoken by refugees preferred.

Mathematical Skills:

Ability to calculate figures and amounts.

Reasoning Abilities:

Ability to define problems, collect data, evaluate information, draw conclusions, and take appropriate action based on this information.

Physical Demands/Work Environment:

The physical demands and work environment characteristics here are representative of those that needed by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All positions at Lutheran Social Services of the Southwest require a background check.

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