Customer Service Rep I

4 weeks ago


West Columbia, United States TBC Full time

**Customer Service Rep I**

**Location:** Columbia, SC, US, 29205 **Description**

In the automotive **Sales Associate** role (Customer Service Advisor) youll have a great opportunity to learn the auto services business. This role is responsible for selling tires, tire related services, mechanical services and providing excellent customer service in a retail store. Our Career Road Map Program can prepare you for a Service Manager and/or Store Manager role within the organization. Many of our District Managers and Regional Vice Presidents started out as Sales Associate. National Tire and Battery (NTB) is committed to developing our associates and promoting from within the organization.

**Job Responsibilities**

* Assist customers in selecting the proper fitment of tires

* Inform customers of vehicle inspection findings

* Educate customers on schedule maintenance services

* Assist Store Manager and Service Manager with operational duties

* Deliver professional and courteous customer service

* Other duties as assigned

**Qualifications**

* Sales Experience

* Customer Service Experience

* Car Enthusiast

* Automotive Sales Experience is a plus

* Ability to work a flexible retail schedule including weekends, evenings and holidays

* Valid Drivers License

* Bilingual English and Spanish a plus

* Criminal Background Check

* Pre-employment Drug Screen

* Must be 18 years or older

**Benefits**

* Competitive compensation

* Medical, Dental and Vision coverage

* Company paid short term disability and company subsidized long term disability

* Company paid life insurance

* 401(k) with company match and immediate 100% vesting

* Generous paid vacation and paid time off

* Company paid ASE Certifications and Career Path Development programs

* Flexible spending account

* Employee assistance program

* Purchasing power program that allows associates with a year of service to make large retail purchases through convenient payroll deduction

* Vendor purchase discount program

* Employee automotive discounts

* And more

TBC Corporation is an Equal Opportunity Employer and maintains a Drug-Free Work Environment.

**Job Segment:** Customer Service Representative, Medical, Customer Service, Healthcare, Sales, Automotive



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