Guest Service Agent

3 weeks ago


Mt Laurel, United States Lahn Hospitality and Amusement Group Full time
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Category
Hotel

Description

The La Quinta and Hawthorn Extended Stay by Wyndham Mount Laurel/Moorestown, a part of Lahn Hospitality and Amusement Group, is seeking a part-time Guest Service Agent for its dual branded hotel.

About Wyndham & Dual Branded Mt. Laurel Location
  • Wyndham Hotels & Resorts is the champion of the everyday traveler. Every day, we work to make hotel travel possible for all. With more hotels than anyone else, we offer the largest and widest collection of hotel experiences in the world. So wherever and however people travel, Wyndham will be there to welcome them.
  • The LaQuinta and Hawthorn Extended Stay property will be a select service hotel complete with 125 rooms, an indoor swimming pool, exercise gym, a meeting space, and limited food service including breakfast buffet.
Position Description

We are looking for a customer service professional to join our Dual Branded LaQuinta and Hawthorn Extended Stay Mount Laurel/Moorestown

As a key member of the team, the Guest Service Agent has influence and accountability for the day to day guest experience in the hotel. Reporting to the Operations Supervisors, the Guest Service Agent will be responsible for maintaining the highest of customer service to help the property to achieve its business goals.

Job Responsibilities
  • Taking, modifying, and canceling guest reservations.
  • Communicating hotel facilities and services to guests.
  • Providing information on the local area and points of interest.
  • Assisting guests with arrivals and departures.
  • Answering the front desk phone.
  • Cash handling.
Requirements
  • A high school diploma or general equivalent (GED) preferred.
  • Customer service experience preferred.
  • Must be capable of handling money accurately.
  • Reading, math, and communication skills.
  • Ability to work weekends and holidays is required.
  • Ability to work overnights.

Rate: $16/hour

If you are interested in becoming a leader in the hospitality industry, Lahn Hospitality group is the company for you.

Full-Time/Part-Time
Full-Time and/or Part-Time

Shift
-not applicable-

Position
Guest Service Agent

About the Organization
Lahn Hospitality Group is a growing family-owned company comprised of a variety of hospitality businesses including amusement parks, a hotel, restaurants, bars, golf courses and more.

Since 1997, The Funplex has owned and operated an amusement park company with two locations along the East Coast. The parks are a combination of family-friendly and thrill amusement rides, waterparks, bowling centers, and arcades.

In December 2021, Lahn Hospitality Group purchased The Legacy Club in Cherry Hill, NJ, a country club with a prestigious golf course and membership. The club underwent significant renovation including a new restaurant, atrium event facility, and much more. In the fall of 2023 LHAG opened its first dual branded hotel, La Quinta and Hawthorn Suites, complete with 125 rooms and the first in the area to combine two different Wyndham brands.

This position is currently accepting applications.
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