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Co-op Downtown Cashier and Grocery Staff
2 months ago
Job Location
Co-op Downtown - Bozeman, MT
Salary Range
$19.00 Hourly
Part-time or full-time positions available. Let us know what works with your schedule Preference given to those that can work Tuesday and Wednesday.
Purpose: Provide friendly, attentive, and prompt service for customers; cashier, stock, and receive groceries in an efficient and accurate manner.
Specific Responsibilities of Co-op Downtown (CDT) Cashier and Grocery Staff
Primary responsibilities will vary depending on shift, but will including the following:
Customer Service
- Maintain awareness of and acknowledge customers standing in line; call for back up as needed.
- Be familiar with Co-op policies and department products in order to better answer customer questions and complaints, referring unresolved questions or problems to a Lead or manager.
- Be informed about the benefits of membership and provide customers with membership materials as requested.
- Be familiar with Store Solutions in case of emergencies or specific problems related to the CDT.
- Check out all purchases efficiently and accurately; ring prices and PLUs correctly and into the correct department. Fix any mistakes with the help of leads or managers.
- Provide information to the CDT Store Manager regarding price discrepancies.
- Comply with regulations regarding SNAP benefits/EBT cards, and alcohol sales.
Both opening and closing:
- Ensure that the key to the count room and cash drawers is always secure and never shared.
- Move excess change from the registers to the safe as needed, following protocols.
- Opening
- Verify accuracy of cash box and all drawers.
- Install drawers in proper registers and ensure correct access and security, following procedures.
- Closing
- Secure the cash as registers are closed for the day.
- At the end of the shift, count drawers, following procedures and protocols:
- Report excess cash in safe.
- Prepare drawers for morning cashiers.
- Reconcile cash box.
As directed, primary responsibilities may tend toward Cashiering duties:
- Ensure shelves/coolers are fully stocked and rotated to ensure freshness and turnover.
- Rotate overstock into storage. Maintain approximate floor plan in storage area, using location signs as needed.
- Provide feedback to CDT managers and CDT Purchaser regarding mispicks, out of date, damaged, and poor quality products.
- Ensure CDT Purchaser or a manager receives accurate, up-to-date price labeling requests for missing or damaged labels; check to ensure labels are present, up-to-date, and in good shape.
- Check deliveries to verify piece count, and check for obvious damage. Notify CDT Purchaser or a manager of discrepancies.
- Receive and properly stock deliveries as directed (checking for quality and utilizing proper rotation protocol).
- Expedite stocking of incoming out of stock items.
- Review invoices for pricing and discount accuracy.
- Ensure that all product is present when reviewing invoices as directed by CDT managers or CDT Purchaser.
- Experience with customer service, retail sales or stocking desired, that demonstrates the ability or aptitude to successfully meet all expectations listed above.
- Ability to lift up to 30 lbs. throughout shift, occasionally 50lbs.
- Ability to lift product overhead and/or to climb ladders with product.
- Ability to stand for long periods and to bend and twist repeatedly.
- Ability to work a flexible schedule to meet the needs of the business; early mornings, daytime, evening, holidays, and weekend shifts may be required.