Customer Service Representative
2 weeks ago
Job Description: Visual Communications Specialist Also Known as: CSR, Customer Service RepresentativePOSITION DESCRIPTIONResponsible for sales activities from lead generation through the project management process. Develop and implement agreed upon Sales and Marketing Plan which will meet both personal and business goals of expanding customer base in the marketing area. Work with the center's management and support teams for the achievement of customer satisfaction and revenue generation, in line with company vision and values.RESPONSIBILITIES 1. Serve as first point of contact for walk-in, email, Ecommerce and telephone customers.2. Demonstrate the ability to carry on a business conversation with customers and decision makers. 3. Sell consultatively and make recommendations to prospects and clients using various products and the FASTSIGNS Selling Solution System. 4. Identify sales prospects and contact these using a "drill down" and "share of wallet" concept. 5. Develop and maintain a database of qualified leads through referrals, telephone canvassing, direct mail and email. 6. Follow up on new leads and referrals resulting from telephone, marketing and email activity. 7. Develop a complete understanding of pricing and proposal models.8. Complete all paperwork and follow established center procedures from initiation through completion of a project (i.e., Work Order, credit approvals, POS entry, pre-payment collection, artwork approval, delinquent account collection, reporting).9. Prepare estimates and establish/maintain estimate follow-up procedures.10. Communicate with customers on order status and changes the production schedule.11. Maintain an attractive retail environment (clean, organized and functional).12. Support center franchise partner or center manager as needed with reports, close-out, invoices, follow up on open estimates and orders waiting for customer approval. 13. Perform market research, competitive shops and customer surveys.14. Identify and resolve customer satisfaction issues. 15. Establish and maintain effective team relationships with all support departments.16. Adhere to all company policies, procedures and business ethics codes.17. Contact customers within 3-5 days or order pick-up/delivery to confirm customer satisfaction.ADDITIONAL RESPONSIBILITIES 1. Participate in marketing events such as open house(s) and telemarketing programs. 2. Assist in collection of account receivables.3. Coordinate shipping schedules and delivery of merchandise and services. 4. Learn basic production activities / help when needed and with tough deadlines. WORKING CONDITIONS Working conditions are normal for an office and a light manufacturing environment. Report to franchise partner or center manager.We offer regular Monday - Friday hours Monday - Thursday 8:00 - 4:30Friday - 8:00 - 4:00Paid HolidaysPTO (Personal Time Off)We could offer a part-time position if we find the right person. Email: HR - Melissa McKnight Compensación: $13.00 - $16.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement.Learn more by exploring the positions offered by FASTSIGNS centers.This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
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Customer Service Representative
2 weeks ago
Raleigh, United States CORT Business Services Corporation Full timeCORT Furniture Rental is hiring immediately for a full-time Customer Service Representative in Raleigh, North Carolina. This is an onsite position that will report to the office each day. The Customer Service Representative provides customer service Customer Service Representative, Customer Service, Representative, Processing, Manufacturing, Retail
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Customer Service Representative
7 days ago
Raleigh, United States Turnaround Welding Services Full time** Customer Service Representative** **Job Category****:** Operations Services **Requisition Number****:** CUSTO12993 Showing 1 location **Job Details** **Description** **Newcomb and Company- Raleigh, NC** Newcomb and Company is a wholly owned subsidiary of EMCOR Group, Inc. We are a full-service mechanical contractor providing customers in the commercial,...
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Customer Service Representative
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Raleigh, United States Arrow Exterminators Full timeCustomer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This position is paid at an hourly rate based on experience. Our administrative representatives enjoy benefits including: + generous...
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Customer Service Representative
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Raleigh, United States FYZICAL Therapy and Balance Centers Full timeJob DescriptionJob DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Raleigh, NC, that is a perfect fit for you!As the first and last person our amazing clients see when they enter and leave our...
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Customer Service Representative
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Raleigh, North Carolina, United States Circle K Full timeStore : 4400 Louisburg Rd, Raleigh, North Carolina 27604Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative,...
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Customer Service Representative
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Raleigh, North Carolina, United States Circle K Full timeStore : 2506 S Saunders St, Raleigh, North Carolina 27603Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative,...
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Customer Service Representative
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Raleigh, United States CCL Label Full time***Reporting Relationships*** *Position Reports to:* Commercial Manager *Supervisory Responsibilities:* None - ***Basic Function/Summary*** The Customer Service Representative is responsible for coordinating custom label orders. - ***Essential Functions include the following: Other duties may be assigned.*** The Customer Service Representatives...
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Customer Service Representative
5 days ago
Raleigh, United States U-Haul Full timeLocation: 5600 Atlantic Ave, Raleigh, North Carolina 27615 United States of America This is a part-time position, and we are looking for someone to work closing every other Friday and every Saturday and Sunday. Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service...
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Customer Service Representative
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Raleigh, United States Verona Pharma Full timeJob DescriptionJob DescriptionCustomer Service RepresentativeThe Company:Our mission is to improve the health and quality of life for the millions of people affected by chronic respiratory diseases. We do this principally through the development of our first-in-class molecule, ensifentrine. Ensifentrine has the potential to provide relief for millions of...
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Customer Service Representative
6 days ago
Raleigh, United States Highwoods Properties Full time** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO001448 Showing 1 location **Job Details** **Description** The Customer Service Representative is responsible for supporting inbound customer work order requests and internally created work orders, including answering customer calls and electronic...
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Customer Service Representative
2 weeks ago
Raleigh, United States HomeTeam Pest Defense Full time** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO024200 Showing 1 location **Job Details** **Description** **At HomeTeam, we put people first.** **We make sure HomeTeamers have the tools, support, and training they need to deliver a delightful experience to every customer.** Our friendly, warm work...
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Scheduling/Customer Service Representative
3 days ago
Raleigh, United States UNC Medical Center Full timeWorks collaboratively to ensure accuracy and completeness of scheduled procedures. Responsibilities:1. Works collaboratively to ensure accuracy and completeness of scheduled procedures. Consistently obtains accurate demographic information and utiliz Customer Service Representative, Customer Service, Scheduling, Representative, Healthcare, Retail,...
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Customer Service Representative
2 weeks ago
Raleigh, United States General Company Full time** Customer Service Representative** Customer Service Raleigh, North Carolina **Description** Your main responsibilities will include: * Receiving and assigning maintenance requests in compliance with environmental and OSHA regulations and company policies * Maintaining resident service database * Organize and maintain the service area * Maintain parts and...
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Customer Service Representative
2 weeks ago
Raleigh, United States Rentokil Initial Full time**Customer Service Representative** CAROUSEL_PARAGRAPH * Raleigh, North Carolina * Customer Service/Support * 30568 Rentokil ** Share Job** ** Job Description** **Customer Service Representative** **Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!** Bug Out is proud to be a member of the Rentokil family of companies in North America. We...
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Customer Service Representative
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Raleigh, United States Southern Home Services LLC Full timeJob Type Full-time Description Are you ready to Be Part of Something BIGGER!Yellow Dot is looking for a dynamic Customer Service Representative to join a thriving business that believes in work life balance and cares about YOU! Essential Functions: Answer incoming customer requests and inquiries in a professional & friendly manner Act as a liaison between...
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Customer Service Representative
2 weeks ago
Raleigh, United States Genius Talent Full timeGenius Talent has partnered with a leading independent Insurance Agency seeking an experienced and licensed Customer Service Representative with a strong background in personal lines insurance. The ideal candidate will have a passion for delivering exceptional customer service, a deep understanding of insurance products, and the ability to build strong...
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Customer Service Representative
5 days ago
Raleigh, United States Qualys Full timeCome work at a place where innovation and teamwork come together to support the most exciting missions in the world! The Qualys Cloud Platform and integrated suite of solutions helps businesses simplify security operations and lower the cost of compliance by delivering critical security intelligence on demand and automating the full spectrum of auditing,...
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Customer Service Representative
2 weeks ago
Raleigh, United States Caliber Collision Centers Full timeService Center Raleigh - Paragon JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load...
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Representative, Warehouse Customer Service
7 days ago
Raleigh, United States Conn's Full timeJob DescriptionWarehouse Customer Service RepresentativePosition Summary: The Cross Dock Customer Service Representative's responsibilities include, but are not limited to, handling all inbound telephone calls, serving customers arriving at the dock for activities such as customer pickups, supporting delivery teams as they deliver product to customers,...
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Lead Customer Service Representative
7 days ago
Raleigh, North Carolina, United States Circle K Full timeStore : 5009 Fayetteville Rd, Raleigh, North Carolina 27603Availability - Shift/Days Flexible AvailabilityLead Customer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Lead Customer Service...