Technical Services Consultant

4 weeks ago

Washington, United States Mainspring Full time

Technical Services Consultant / IT Consultant, DC-VA-MD (Metro Area)

Job Location: DC Metro Area

Type: Fulltime, Mon-Fri

Number of Openings: 1

Start Date: Contingent

The Technical Services Consultant / IT Consultant for the Integration team requires a well-rounded individual to consult, implement and manage a wide variety of solutions. It is largely based on working independently at client sites; therefore, excellent interpersonal communication and time/project management skills are critical for customer satisfaction, as well as individual and the organization’s success.

Primary Roles and Responsibilities:

  • Travel to client sites in the DC-VA-MD metro area to provide technical project consulting and comprehensive IT support for a variety of clients (small businesses, non-profits, government agencies).
  • Consult with end users and manage back-end systems.
  • Plan, execute and deploy computer, server and cloud solutions.
  • Implement network and printer reconfigurations.
  • Provide VoIP deployment, firewall management, virus/malware cleanup and end user help desk support. 

Job Requirements and Qualifications:

  • Minimum 6 years of IT experience with hands-on experience with Windows Server 2016 and above
  • Install, configure and troubleshoot Microsoft Windows 11
  • Knowledge and experience with VMware virtual environments and experience with Microsoft Office 365
  • Hands-on experience with ISP/router/firewall management
  • Thorough knowledge of Ethernet network environments, Active Directory user and group management
  • Ability to troubleshoot computer and peripheral hardware issues
  • Microsoft certifications preferred, specifically Azure, Intune and Power BI
  • Experience with ConnectWise Manage and RMM preferred
  • Cisco, Apple, VMware, CompTIA certifications a plus
  • NIST 800-171/CMMC experience preferred
  • AWS certification preferred
  • Excellent customer service skills and strong interpersonal communications skills
  • Effective multi-tasking skills and ability to succeed in up-tempo work environments and meet deadlines
  • Versatility to adapt and research new ideas and methods, and demonstrated ability to analyze problems and make decisions
  • Own vehicle and clean driving record. Frequent travel to client sites throughout Maryland, Virginia and D.C.

About MainSpring:

MainSpring is an IT strategy and consulting firm that arms organizations with the strategy, tools and resources to grow. We foster a family-friendly, innovative, challenging, fun working environment earning the distinction of being one of The Washingtonian’s 50 Great Places to Work and for employee programs, growth and innovation.
  • Medical, Dental and Vision coverage for employee and family
  • 401k + company matched contributions 4% match on 5% contribution – Employee contribute on the 1st day of the month after 30 days; Company contributes on the first day of the quarter after 1 year – no vesting period
  • Group Term Life and Accidental Death and Dismemberment coverage (company provided)
  • Short-Term and Long-Term Disability coverage (voluntary enrollment, company provided)
  • Health Reimbursement Account (HRA) w/ medical coverage
  • 7 Paid Holidays + 1 Floating Holiday
  • Paid Time Off (PTO)
  • Bonus plans
  • Tuition Reimbursement Program
  • Employee Assistance Program
  • Employee Referral Program
  • Dynamic Recognition and Rewards
  • Work with Industry-Leading Talent
  • Promotion and Advancement Tracks
Founded in 1993, MainSpring is headquartered in Frederick, Md., with offices in Florida, Ohio, Washington and Wisconsin. The firm supports a wide range of clients including businesses, non-profits and government agencies such as the Department of Defense.
Like our clients, people tend to stay at MainSpring. If you think you’re a match, let’s connect.

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