Room Attendant

3 weeks ago


Reston, United States Donohoe Companies Full time

We are looking for Room Attendants who are looking for a great place to work and love to clean to join our team. We offer health insurance, dental insurance, vision insurance, 401K, and personal time off, along with many other perks.

Room Attendant responsibilities include changing towels, cleaning bathrooms and making beds. You make sure our rooms are fully stocked with amenities, address guests queries, clean and inviting at all times. If you are ready to start or advance your career in the hotel industry, we would love to meet you

Essential Functions:

1. Clean assigned rooms/suites according to standards. This includes making beds, cleaning bathrooms, vacuuming, dusting, and arranging furniture.
2. Place and restock useable items in the rooms/suites including paper items, soap, and towels.
3. Clean exterior entry areas and hallways.
4. Maintain and restock housekeeping cart each day.
5. Responsible for the proper administration of key control for issued keys and keys left by guests in rooms/suites/
6. Bring all lost and found items to the Executive Housekeeper's office for logging and storage.
7. Notify Executive Housekeeper immediately of any out of ordinary situation in the guestrooms/suites.
8. Take laundry and dry-cleaning orders from guests.
9. Accommodate guests' special requests.
10. Ensure confidentiality and security of the room/suite.
11. Keep linen closets and supply areas organized and tidy.
12. Report any maintenance needs, handle guests' requests and/or complaints.

Additional Responsibilities:

- Adhere to all work rules, procedures and policies established by the hotel, including, but not limited to, these contained in the employee handbook.
- The hotel operates 7 days a week. 24 hours a day. Department schedules must accommodate fluctuating business demands and employees may be asked to work shifts other than those they prefer or normally work.

Skills and Abilities:

- Ability to stand for long periods of time
- Ability to lift, carry and bend during majority of shift
- Ability to work independently


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