Customer Service Associate

3 days ago


Sacramento, United States NMI Group Full time

We are currently accepting applications from individuals with experience working in customer service, customer relations, and customer support to work as part of our team. We are currently seeking someone to fill a Customer Service Associate role who is willing to work a full-time schedule. Our top candidates express characteristics such as having an outgoing personality; they are approachable and comfortable working in a team environment. The main focus of the Customer Service Associate position is customer satisfaction, assisting with the sales process, and professional development along the way.

This position will initiate and implement customer service and sales support as needed to ensure that a high standard of service and customer satisfaction are maintained daily. It is an on-site role and Customer Service Associates are responsible for speaking to customers in person.

Duties of the Customer Service Associate:

  • Initiate and complete the sales and customer service process by directly communicating with local consumers
  • Maintain a positive representation of the company and associated brands at all times.
  • Creating a positive, fun, and motivating environment to enhance employee performance and customer satisfaction.
  • Process sales orders with high-level accuracy.
  • Communicate regularly to the Sales Representative team on goals and progress.
  • Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
Key Requirements of a Customer Service Associate Candidate:
  • Handle complaints, provide appropriate sales solutions and alternatives within the time limits and follow up to ensure resolution.
  • Prior customer service experience in a bonus but not required since we do provide full training
  • Be able to answer any and all customer inquiries.
  • Open to a flexible work schedule.

#LI-Onsite

  • Sacramento, United States Sonic Performance Full time

    Do you thrive in a fast-paced environment where you can combine your excellent customer service skills with your sales expertise? Join our team as a Customer Service Associate, where you'll have the opportunity to engage with customers, provide outstanding service, and contribute to our sales success.Customer Service Associate Responsibilities: Serve as...


  • Sacramento, California, United States Oasis Global Enterprise Full time

    We're looking for a detail-oriented Customer Service Associate to join our Home Improvement team. As a key member of our sales support staff, you'll be responsible for engaging with customers in a given territory, educating them on Home Improvement products and services offered by our clients.Your primary focus will be on developing and maintaining...


  • Sacramento, United States The Hertz Corporation Full time

    The Customer Service Sales Associate consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class custome Sales Associate, Customer Service, Sales, Associate, Service, Customer, Retail, Automotive


  • Sacramento, United States Marshalls Full time

    Marshalls - 1000 Florin Road 95831 [Retail Associate / Team Member] As a Customer Service Associate at Marshalls, you'll: Role model established customer experience practices with internal and external customers; Support and embody a positive store culture through honesty, integrity, and respect; Accurately ring customer purchases/returns and count change...

  • SALES ASSOCIATE

    4 days ago


    Sacramento, United States Ace Hardware Full time

    Ace Hardware - 3555 El Camino Ave [Retail Associate / Team Member] As a Customer Service Associate at Ace Hardware, you'll: Assist customers with returns, special orders, look ups both in-person and over the phone; Assist in all other areas of the store including operation of cash register/POS, Stocking, Pricing, Receiving and overall store cleanliness;...


  • Sacramento, United States Marshalls Full time

    Marshalls - 1250 Howe Ave. 95825 [Retail Associate / Team Member] As a Customer Service Associate at Marshalls, you'll: Role model established customer experience practices with internal and external customers; Support and embody a positive store culture through honesty, integrity, and respect; Accurately ring customer purchases/returns and count change back...


  • Sacramento, United States Sam's Club Full time

    Position Summary... Want to make a lot of people's day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You might be the first, last, and sometimes only associate that our members interact with. That's why it's so important to smile, greet, and thank each...


  • Sacramento, United States Massage Envy Full time

    Overview: Sales Associate Job Description Do you have a passion for helping others? At Massage Envy, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey. Pay and Perks:...


  • Sacramento, California, United States Domino's Pizza LLC Full time

    Company Overview:">Dominos Pizza LLC is a fast-paced and dynamic environment that provides an opportunity to grow and develop skills. As a member of our team, you will be part of a global brand that values customer satisfaction and community involvement.">Job Responsibilities:">As a Customer Service Representative at Dominos, your key responsibilities will...


  • Sacramento, United States TJX Full time

    At Homesense, were helping people let their personality shine in their home. Were out to bring high-quality and unique pieces to stores throughout the country. Like our stores, our work environment is ever-evolving - and always encouraging. Every s Customer Service, Associate, Service, Customer, Management


  • Sacramento, United States Hertz Full time $18

    Wage: $18/HrEssential Requirements:High School Diploma or equivalent.Passion for customer service with 100% customer focus.2 years of customer service experience.Ability to handle multiple tasks and have good organizational skills.Allowed to legally drive a vehicle.Ability to work any schedule to include nights, weekends, and holidays based on the demands of...


  • Sacramento, United States Hertz Full time

    Wage: $18/Hr Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience Ability to handle multiple tasks and have good organizational skills Allowed to legally drive a vehicle Ability to work any schedule to include nights, weekends, and holidays based on the demands...


  • Sacramento, United States Hertz Full time

    Job DescriptionWage: $18/Hr Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience Ability to handle multiple tasks and have good organizational skills Allowed to legally drive a vehicle Ability to work any schedule to include nights, weekends, and holidays based...


  • Sacramento, United States MyCareers Full time

    Job DescriptionJob DescriptionJob Title: Bilingual Customer Service RepresentativeLocation: Sacramento, CAMode of Work: 100% RemotePay: Base wage starting at $17.96 per hour plus performance bonus opportunitiesBe the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Bilingual Customer Service...


  • Sacramento, United States The TJX Companies, Inc. Full time

    All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift is...


  • Sacramento, United States The TJX Companies, Inc. Full time

    At Homesense, we're helping people let their personality shine in their home. We're out to bring high-quality and unique pieces to stores throughout the country. Like our stores, our work environment is ever-evolving - and always encouraging. Every shift is a new opportunity to Discover Different. Posting Notes: Marshalls Store 0115 || 1000 Florin Road ||...


  • Sacramento, United States The TJX Companies, Inc. Full time

    At Homesense, we're helping people let their personality shine in their home. We're out to bring high-quality and unique pieces to stores throughout the country. Like our stores, our work environment is ever-evolving - and always encouraging. Every shift is a new opportunity to Discover Different. Posting Notes: Marshalls Store 0115 || 1000 Florin Road ||...


  • Sacramento, California, United States Smart & Final Full time

    Job SummarySmart & Final is currently seeking a skilled Cashier Associate to join our retail team. As a Cashier Associate, you will be responsible for ensuring seamless customer interactions by processing transactions accurately and providing exceptional customer service.Main Responsibilities:Process customer transactions efficiently using cash...


  • Sacramento, California, United States Rite Aid Full time

    Rite Aid Corp. is seeking a Customer Service Representative to provide excellent customer service by assisting customers with their shopping needs, answering customer inquiries, and resolving customer complaints in a friendly and efficient manner.Key Responsibilities:Assist customers with their shopping needsAnswer customer inquiriesResolve customer...


  • Sacramento, United States Rite Aid Full time

    Rite Aid Corp. - 4830 J Street [Retail Associate / Team Member] As a Service Associate at Rite Aid Corp., you'll: Provide excellent customer service by assisting customers with their shopping needs, answering customer inquiries, and resolving customer complaints; Engage with customers in a friendly and efficient manner while completing customer transactions...