Flooring Specialist
1 month ago
The Flooring Specialist provides an equal and outstanding level of service and overall experience to each customer in an effort to market and sell commercial floorcoverings and related services. Informs clients of accurate product and services information. Maintains ongoing relationships with customers through continued contact. Completes customer sales transactions by input of accurate sales data into system.
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Flooring Specialist Young Office Environments June 2022
Position Description
Job Title: Flooring Specialist Date: June 2022
Reports to: Director of Flooring Department: Flooring
Position Summary
The Flooring Specialist provides an equal and outstanding level of service and overall experience to each customer in an
effort to market and sell commercial floorcoverings and related services. Informs clients of accurate product and services
information. Maintains ongoing relationships with customers through continued contact. Completes customer sales
transactions by input of accurate sales data into system.
This list of tasks is illustrative ONLY and is not a comprehensive listing of all functions and tasks
performed by positions in this class. It does not imply that all positions within the class perform all the
duties listed, nor does it necessarily list all possible duties that may be assigned.
• Sells the programs, products, and services of Young Office by providing comprehensive solutions and
compelling reasons for providers to do business with Young Office.
• Executes sales and marketing plans to meet or exceed all sales quotas or goals. Maximizes each sales
• Markets and promotes Young Office at all times.
• Completes all required reports as necessary to assure timely feedback of results.
• Generates leads, prospects, and qualifies potential opportunities with new and existing clients.
• Participates in various associations and organizations to maintain industry knowledge and build additional
networks.
• Interacts effectively with all levels of senior level management up to C-suite level at customer sites and
understands inter-workings of customers’ various decision-makers.
• Stays abreast of new product introductions.
• Works cooperatively as a member team by working toward solutions that are in the best interest of the customer.
Works closely with operations and design departments.
• Acts as primary client contact for all communications included but not limited to:
o Order status
o Project status
o Invoicing/collections
o Follow up
• Strives for continuous education or improvements in selling skills and business acumen.
• Works closely with designers to develop solutions to client needs.
• Manages all client presentations/demonstrations.
• Provides accurate information to administrative staff to generate quotes/orders.
• Coordinates installations/deliveries with OPS/Admin to meet client needs.
• Checks drawings and specifications with designer to ensure accuracy.
• Attend all company and departmental meetings as required by management.
Position Responsibilities- Non-Essential/Other
• Utilize Commercial Furniture sales team for additional sales leads.
• Performs other related duties as assigned and assists other departments as needed.
Essential Skills and Experience
• High School diploma or equivalent.
• Minimum of 2 years of proven record in outside sales experience.
• Solid industry/product knowledge.
• Basic business acumen and an understanding of how the dealership works.
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Flooring Specialist Young Office Environments June 2022
• Excellent verbal and written communication skills.
• Must possess excellent ability to prioritize and remain organized.
• Exceptional interpersonal skills.
• Positive and upbeat attitude.
• Strong coaching ability or desire to learn.
• Organizational and project management skills.
• Ability to work independently and handle multiple tasks.
• Ability to read AutoCad drawings.
• Proficiency with MS Office and other software programs (Word, Excel, PowerPoint)
Beneficial Skills and Experience
• Bachelor’s degree from an accredited university in business, management, or related field.
• 5-8 years of successful Sales Management experience
• 5 plus years of industry related experience
Performance Success Factors
• Positive ratings on any and all formal and informal customer surveys
• Accuracy and professionalism of materials, reports, and written communication
• Retention of employees in sales department
Reporting & Management Responsibilities
• This position has no direct reports.
Physical and Sensory Demands
Physical Demands
Sit Frequently Reach Above Shoulder Occasionally
Walk Frequently Climb Occasionally
Stand Frequently Crawl Occasionally
Handling Frequently Squat or Kneel Occasionally
Reach Outward Frequently Bend Occasionally
Lifting Requirements
10 pounds or less Frequently 51 - 100 Pounds Not Applicable
11 - 20 pounds Frequently > 100 Pounds Not Applicable
21 - 50 pounds Occasionally
Pushing and Pulling Requirements
12 Pounds or Less Frequently 41 – 100 Pounds Not Applicable
13 - 25 Pounds Occasionally > 100 Pounds Not Applicable
Definitions:
• Not Applicable - Activity is not applicable to this occupation.
• Occasionally - Occupation requires this activity up to 33% of the time (0 - 2.5+ hours/day).
• Frequently - Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hours/day).
• Constantly - Occupation requires this activity more than 66% of the time (5.5+ hours/day).
The job risks exposure to no known environmental hazards.
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Flooring Specialist Young Office Environments June 2022
Sensory Requirements:
The job requires normal visual acuity, depth perception, and field of vision, hearing, speaking, and color perception.
The Company has reviewed this job description to ensure that essential functions and basic duties have been
included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position
described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities.
Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does
not represent an expressed or implied contract of employment, nor does it alter your at- will employment, and the
Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the
Company may deem appropriate.
Additionally, employees are expected to abide by all internal control & compliance practices to:
Safeguard assets from theft and misuse.
Ensure segregation of duties to minimize fraud.
Comply with business ethics, applicable laws, and regulations.
Maintain confidentiality of proprietary information.
Periodically reconcile physical assets to accounting records.
Safely perform all job duties.
_____________________________________________________________________________
Print Employee Name Employee Signature Date Signed
_____________________________________________________________________________
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