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Server

7 months ago

Matthews, United States Flying Biscuit Cafe Full time

A Server is a highly-motivated, outgoing team player with the knowledge to guide guests through an exceptional dining experience and produce outstanding sales.

Requirements:

  • Reliable Transportation
  • Background Check
  • Flexibility of Schedule
  • 21 yrs of age preferred
  • TIPS certification (at completion of training)
Qualifications:
  • Months to a year working in a FOH position in a full service restaurant
  • Has an interest in beer, wine and cocktail knowledge
  • Is willing to lift and carry up to 20 lbs
  • Has physical stamina for minimum 6 hour shift
  • Ability to handle multiple tasks
  • Ability to train individuals
  • Learner/Coachable
Responsibilities:
  • Greets and seats guests
  • Answers phone calls and takes togo orders (in absence of a host or to-go coordinator)
  • Communicates specials, features, and promotions
  • Sells add-ons and premium beverage/food items
  • Takes timely and correct orders and delivers meals
  • Handles cash and tips accurately
  • Performs company's 10 Steps of Service and maintains a lively atmosphere (lights/music/tv)
  • Maintains a clean dining room and restrooms during service (in absence of a busser)
  • Performs daily opening and closing duties
  • Assumes bartending responsibilities in absence of mixologist
  • Communicates restaurant operational needs to managers
  • Maintains a helpful, productive working relationship with the DMO
  • Participates in and maintains positive relationships across FOH and BOH teams
  • Participates in ongoing restaurant training and scheduled restaurant events
Benefits:
  • 50% off meal on duty and 20% off duty
  • 5 vacation days (after 1 year of employment with 30 hrs or more a week)