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Financial Counselor

3 months ago

Oak Park, United States West Suburban Medical Center Full time

JOB SUMMARY Provides proper insurance verification, coding, collection of patient liability, and cashiering for patients. JOB QUALIFICATIONS High School diploma or equivalent One year of hospital or clinic experience in the registration area Basic knowledge of medical terminology preferred Basic computer/PC skills Excellent verbal and written communication skills JOB DUTIES Demonstrates the WMH Customer Service Values, which are key in providing quality service to patients and customers. Reviews patient financial information in a timely, accurate, efficient manner prior to admission where possible and within one working day for unscheduled admissions. Identifies and verifies liable third party. Collects the patient liability making arrangements for payment according to policy. Contacts third-party carriers to determine pre-certification or payment requirements and follows through with compliance. Coordinates follow-up MANG pending and out-of-state Medicaid patients with vendors. Responds to walk-in customers concerning outstanding billing and collection issues. Performs cashier duties. Disburses valuables from storage. #J-18808-Ljbffr